I stayed there recently with two others. Our room was very cramped, but was clean. It was definitely in need of an upgrade, but I was assured that this was being planned. The room was on the first floor facing the street and was quite noisy. The staff at reception could not have been more helpful and friendly. They were able to give advice about the trams and printed off information about other attractions for me. I didn't use the restaurant so have no comment to make about this area of the hotel. I don't think the air conditioner worked in the room, so I had to have the window open which made it noisier than it should have been.
My main gripe about the hotel was the cost of WIFI, which at 75c a minute (capped at $29.00 per day) was daylight robbery. Fortunately I found a cafe just down the road which had free WIFI so I was able to use that to keep up with business emails. This was a major headache for me and I really think the provision of cheap or free WIFI should be mandatory in a large hotel chain.More
- Room Service