I recently stayed one night at Rydges in Preston as it is close to Austin Hospital and I was visiting my brother.
I realised after Ieft the hotel and Melbourne that I had left two boxes of chocolates in the hotel mini bar.
The chocolates were very special not able to be purchased in Australia and I had bought them for my brother.
I contacted the hotel / housekeeping and the chocolates could not be located and they said they would call back.
A week later I had given up all hope and the housekeeping staff called me to say the boxes had been located in the fridge door.
I was very taken aback that they had gone to this trouble to followup. Not only that, the supervisor personally delivered the chocolates to my brother in hospital.
I think this is outstanding service, honesty, and generosity.
I would like to wish Rydges housekeeping staff and supervisor a wonderful Christmas and New Year 2014.
- Official Description (provided by the hotel):
- Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more less
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- Also Known As:
- Rydges Hotel Melbourne
- Melbourne Rydges Hotel