Stayed there for 9 nights in June with the wife and little one in a Executive King Room. I Requested a room away from the lifts and as high as possible to try to eliminate some of the city noise. Also requested a microwave in the room for the little one. Nothing was too much trouble when booking.
Upon arrival we were greeted by friendly staff and the check-in process was seamless.
Location: Fantastic location, close to Bourke St Mall and the free city tram stop is only a block away. Great location if you like Asian food aswell :-)
View: Awesome view overlooking Parliament house and out to the Dandenong Ranges.
Room: Quite large and well fitted out with modern enough TV and Furniture, although in need of an upgrade in the not too distant future.
Bed: Very Comfortable. Would buy one if I knew where to purchase them from.
Cleanliness: Needs work. Mould in the bathroom and Dust everywhere. Sheets were also quite dirty aswell.
Bathroom: Small and cramped and like mentioned on the dirty side. Also the gap between the toilet, wall and shower was very small. Felt like I was on a portaloo at times.
Housekeeping: Efficient enough and the room was always made up upon room (even after short trips). Too noisy though during the night. Our room was located next to a store room and they were clunking around at all hours of the night oblivious to the their trying to sleep.
Parking: Cheap enough at $20 odd a night. The friendly staff down the carpark made getting the car out a breeze.
Facilities: Pool and Spa were undergoing refurbishment so can't comment. Maybe next time!!
Staff: Most were very friendly and helpful, however on the one occasion the front desk was unattended and a group of employees were standing around near their staff entry talking. A male staff member looked over, seen me standing their and totally ignored me. It took another staff member a good 3-4 minutes to attend to me. First rule of customer service: Don;t ignore the Customer!
Overall: Pleasant stay, great location and cheap enough rate per night means I would possibly consider another stay if the right deal was on offer at the time of travel.
- Official Description (provided by the hotel):
- Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more less
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- Also Known As:
- Rydges Hotel Melbourne
- Melbourne Rydges Hotel