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“Great hotel with excellent staff.” 4 of 5 stars
Review of Radisson on Flagstaff Gardens

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Radisson on Flagstaff Gardens
Ranked #8 of 157 Hotels in Melbourne
Certificate of Excellence
Nuneaton
Level Contributor
126 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Great hotel with excellent staff.”
4 of 5 stars Reviewed May 5, 2013

A very good 4* hotel with wonderful staff who will really help you make bookings, give advice and make your stay in Melbourne even better.
The rooms are very well maintained and our premium room was spacious and had everything you would need. Mini bar prices were not too extortionate either. A shame you cannot say the same for breakfast which is pricey. The restaurant at other times seemed reasonably priced and the food was excellent.The bar was also sensibly priced for a city hotel.
The staff, especially concierge, were truely outstanding and were so helpful booking us trips, theatre seats etc and helping get around on the easy transport just nearby. It may look a little out of the way but actually its in walking distance of the centre (15mins) with a free tram service nearby, train station and other tram lines all within a minute of outside.
This a good hotel, well managed, friendly and a great choice for tourists or business travellers.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Mikem28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (397)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2013

A friend and I stayed here for a long weekend, everything about this hotel just exceeded our expectations. When looking for accommodation in Melbourne, this hotel was more than I budgeted but I chose it because of the location. It was worth every penny.

It was so easy to get to, just a five minute walk from the train station where the Skybus drops you off from the airport. A lovely walk to the CBD which took us 10-15 minutes and the Queen Victoria Markets were one minute around the corner! The staff were polite and friendly and checking in was done at lightning speed. Our room was lovely, with a cute view of the Flagstaff Gardens across the road. It was quiet and the facilities were excellent! Tea's, coffee & hot chocolate, an easy to use TV and the bathroom was huge with good quality toiletries.

The restaurant below was AMAZING! The prices are reasonable and the waitstaff were friendly, joked around with you and were helpful. We couldn't believe how good the food was and ate there often! We had no problems with the speed of the free internet and the staff were more than happy to hold on to our bags after we checked, so we can roam the CBD for the rest of the day without our luggage!

I would highly recommend this hotel, it certainly exceeded our expectations and I hope it does for you too!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank katmd00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bromsgrove, United Kingdom
Level Contributor
107 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed May 1, 2013

The hotel is an older property, conveniently situated for the emerging business district in Docklands. While not up to the standards of the newer Radisson Blu facilities, it is adequate and good value for money. Internet facilities are slow (but free).

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 30, 2013

Well placed with trams stops within 3 mins walk and train station about 5 mins away. Downside is that not many establishments for dinner nearby that are worth mentioning. Rooms are clean and service is prompt. Rates are reasonable and if you are a Carlson Club member ... all the better!

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GOHKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 21, 2013

I stayed two nights in the Radisson on Flagstaff Gardens hotel in April 2013, I had a room on the 7th floor.

The room was great, plenty of space, comfortable bed, good facilities such as tea and coffee, quality TV, good lighting and a really good bathroom. I only had breakfast in the restaurant so can't comment on the other meals but breakfast was very good, a nice selection from the buffet and an egg chef which is not that common in Australian hotels I have stayed in before.

I would certainly stay there agin myself and would recommend it highly.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank FrancisNorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne Australia
Level Contributor
161 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed April 17, 2013

We bought one of those deals of the day - and in the deal was late checkout and one free breakfast. I made the booking and was offered the second breakfast for $20, I agreed.
So we went there, it was in a handy position for us, and we booked a room overlooking the gardens, the first impressions were great, so handy to the Queen Vic Market too. On booking in I made mention of the $20 extra for the second breakfast which noone seemed to know about. How needlessly embarrassing. I really don't get why when offering these things a note can't be made on the booking information of the offer. Anyway we booked in. The room was spacious enough, but the furniture had seen better days, very knocked around. But that didn't matter that much, it was clean and comfy. The staff were very nice and there were some great touches, like the free wi fi, the water with lemon slices by the lift for guests. If you are an early riser like me or have to catch an early flight, there is a pod coffee machine set up downstairs with tea, fruit and muesli bars. Nice thoughtful touch. We could only just hear the trams through the window, but only barely and wasn't a problem at all. The main part of the city is about a 15 min walk or a quick tram ride. There is a free one handy but sometimes it is very very crowded. I preferred walking.

As we were heading to our room for the night, I quickly reminded the concierge about the late checkout. Of course as with the breakfast, they didn't know anything about it but she said not a problem, will make a note of it. It just irks me a little that when you are offered these things that you feel when you try to redeem them you feel like you are doing something dishonest. Again, all it took was a note on my booking. Oh yes the bed was lovely and the big rainshower was beautiful. Very comfortable night's sleep.
Anyway we went to breakfast, I again asked about the $20...again it was a big drama, the girl asked a few people and came back after 10 minutes or so and said yes it is fine. Phew. Still should not have had to go through this....it was kind of embarrassing/humiliating. But in saying that the breakfast was top notch. Huge variety and the egg station was great. There is someone there that will cook fried/poached/omelettes to your liking fresh and also waffles. Love that. After a quick visit to Victoria Market - and that is something really worth going to..they have touristy junk there but they also have the best leather bags and ugg boots etc. Checkout was a little slow, there were only two staff members, but altogether fine.
Altogether it was a great stay, the staff were very friendly, very accommodating but the communication was lacking.

Room Tip: Choose a park view and the higher the better!
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank optionalextras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 13, 2013 via mobile

Service. The reviews on trip advisor say the service is noteworthy, and its true. Husband and I spent a whole 22 hours in Melbourne mixing business with pleasure so we didn't see too much of the inside of our room, but honestly, for our purposes this place was spot on. The rooms and common areas are clean and as fresh and up to date as you'd expect, and the place was overflowing with pilots. I always figure, if the air crew stay there it can't be bad.
Breakfast buffet was great (its our favourite part of any hotel stay) and sitting at a nice quiet table watching early morning dog walkers in Flagstaff Gardens made our awfully early start feel better. The location is great, the bed is comfy, the staff are absolutely lovely and the breakfast is proper. Add free internet and you're set.
In fact that's probably my final word: in a world where hotels charge for everything, this is a hotel who didn't, with the lovely receptionist saying "if we take all your money how can you have fun in Melbourne? We want you to have fun."

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Whitespirits74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson on Flagstaff Gardens

Property: Radisson on Flagstaff Gardens
Address: 380 William Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Melbourne
#7 Luxury Hotel in Melbourne
#12 Romantic Hotel in Melbourne
#13 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson on Flagstaff Gardens 4.5*
Number of rooms: 184
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Also Known As:
Radisson On Flagstaff Gardens Hotel Melbourne
Radisson Hotel Melbourne
Radisson Melbourne
Melbourne Radisson

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