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“Good but a bit disappointing” 4 of 5 bubbles
Review of Radisson on Flagstaff Gardens

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Radisson on Flagstaff Gardens
Ranked #7 of 157 Hotels in Melbourne
Certificate of Excellence
Oslo
Level Contributor
66 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good but a bit disappointing”
4 of 5 bubbles Reviewed February 10, 2013

+
Good Club Carlson recognition (upgraded and welcome gift)
Decent room
Excellent service

Old bathroom
Loud room (large opening under the door, fire regulation?)
Unstable wireless

Price: 44.000 Club Carlson points

What was supposed to be a two night stay turned out to be a one night stay because of us being rebooked from Europe. I was unable to amend the reservation online, so I had to call the hotel from MUC, and the young lady on the phone made the change quickly. She mentioned that early check in are difficult to obtain (we were to arrive around 8am) but it was actually no problem. Actually all the normal rooms were all occupied when we arrived but upon presenting my Club Carlson Gold card, we were upgraded to a Business room which was available.

The room was quite roomy and nicely appointed with view on the gardens. 2 things though; the bathroom was quite old, and with a tiny bathtub, and there was a big opening under the main door (I guess for fire regulations like in the states), but here, it was like 1,5 cm... Which meant everything that was happening in the hall was heard in the room as if it was happening in the room. Not good.

Also Internet was unstable and erratic. It was even difficult to check our emails.

The location however is great, just nearby the city, 5 minutes walk from the Circle line (free tram ride across the city), and 5 minutes from the amazing Queen Victoria market.

Service in the hotel was excellent with all the staff we talked to attentive and dedicated to make our stay enjoyable.

We did not eat anything at the hotel, since Melbourne has so much to offer in that domain!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jamesbond_ppk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (415)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Cardiff, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 10, 2013

We stayed at this hotel for 4 nights.On arrival i was dissapointed to have a room with a view of the building site next door.On paying extra for a park view room, we were very happy. The staff on all levels could not be beaten ,friendly,helpfull and efficient.Restaurant menu a little limited and the specials board did not change in the 4 days we were there. Wonderfully situated. Give more choice in the restaurant and it would be perfect. But i do understand that food is a very personal choice.Would return if in Melbourne.

Room Tip: If possible choose a park view room.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rome33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athlone, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 10, 2013

We stayed here and were very pleasantly surprised as I had read a few reviews that were far from complimentary. The staff were extremely helpful, the location is excellent especially if you like to walk - all central city locations were easily reached and the rooms were very comfortable. The lobby is a bit "tired" as are some of the bathrooms but everything was very clean and the staff definately compensated for these draw backs.

Room Tip: Rooms on the front have a lovely view of Flagstaff Gardens.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AEV113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

This hotel along with the Radisson in Sydney were very accommodating while we had one of our group hospitalized and had to change plans several times.

This hotel gave great service, was quiet, close to many interesting places, and had a very nice roomy suite which we needed because we travelled with an adolescent.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theresaandbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
146 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

Very comfortable, stress free, easy stay this week. All the regular Team were there, smooth easy checkin, with a little banter, room very comfortable, new Chef in the restaurant (so dofferent menu with good variety), checkout, car parking (and retrieval) all worked to perfection. A real home away from home for frequent travellers. Special thanks to Gargi, Kate and Kate. PLC

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PLCSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed February 5, 2013

Hotel is clean and roomy, within walking distance to Queen Victoria Market.
Close by Hardware Lane for good restaurants.
Free city circle tram ride is around the corner. The Melbourne Visitor shuttles also pass by the hotel.
It is more than 3 stars. Would be 4 stars if minor details were taken care of (toilet seat in my room had a dent and was repaired with a glob of paint, would be nicer if the management changed that to a new one; chipped paint on the wall corners should have been touched up)
Would definitely stay in this hotel again

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 23Sam_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Lithuania
Level Contributor
58 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

Radisson on Flagstaff Gardens was our last stop on our trip to Australia. We had a superb experience with the Radisson in Sydney, so we were ready to lower our expectations before checking in. We have arrived early by an overnight train and were keeping our fingers crossed in order to be able to check in early. The hotel was really kind to let us check in at 9:00 AM. Our kids were able to get some sleep before the lunch :) We were very happy with the connecting room we've got. Then the kids were enjoying their separate TV. We went upstairs to the big spa both evenings. We showed up a little early for the breakfast before taking the Great Ocean road tour, but the breakfast was already set. Overall, the breakfast was superb, and the kids got excited when the chef has made an omelet just for them :)
The free city tram is around the corner, and it was an easy 15 minutes walk from the central Melbourne.
Our flight was at 10 PM, and the hotel was once again kind enough to let us check out at 6 PM. Radisson on Flagstaff Gardens has made our stay with the kids easy and pleasant. Thank you, we look forward to coming back :)

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aidasas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson on Flagstaff Gardens

Property: Radisson on Flagstaff Gardens
Address: 380 William Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Melbourne
#6 Luxury Hotel in Melbourne
#12 Romantic Hotel in Melbourne
#13 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson on Flagstaff Gardens 4.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Radisson On Flagstaff Gardens Hotel Melbourne
Radisson Hotel Melbourne
Radisson Melbourne
Melbourne Radisson

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