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Quest on William
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Reviews (731)
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All reviewsgreat locationbedroom apartmenthardware lanecafe next doorgirls weekendsofa bedbourke st mallwashing machine and dryergreat apartmentfull kitchenstreet noiseserviced dailygood sizehandy locationshort walkeasy walking distancecar parking
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594 - 599 of 731 reviews
Reviewed May 16, 2014

Brilliant location. Stayed here Easter weekend for five nights and had a great time, Rooms are excellent and we had a great view over the city. We could walk everywhere and dinner at Hardware Lane is a must. Tram stop just outside. We will visit again

  • Stayed: April 2014, traveled with family
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Thank Greg_and_J0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded May 18, 2014

Thanks Greg & Jo for your recent stay and review of Quest on William.
I am very happy to hear you enjoyed your stay in our apartments and our location.
We look forward to welcoming you back when you next travel to Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

The staff at this hotel are very helpful and friendly. The rooms are clean and spacious. The kitchen is well equipped. The negatives are the bed was like sleeping on a slab of wood. The mattress was old and well worn. The location was not ideal for us, i have stayed in hotels that were more centrally located to the CBD.

Room Tip: Ask for room not on William Street its too noisy. Also ask for a room with newer mattress.
  • Stayed: May 2014, traveled with friends
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Thank mickysunshinecoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded May 7, 2014

Thanks for your review of Quest on William. I'm so happy to hear you enjoyed your stay with us and that you found our team so friendly. Thank you for your feedback regarding the bed in your apartment, I have just taken delivery of some new beds this week, and will ensure it is replaced immediately. Hopefully we'll be able to welcome you back next time you visit Melbourne - if you require accommodation in our location.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

I've been to many apartments in Melbourne and this would have to be one of the best. It's so cosy and had a little living room area where we all could relax after a night out. Also had a pull out couch which was great when watching TV!
The room was a perfect size and very modern! The location was in the heart of CBD, so transport wasn't an issue which was definitely the highlight!
Only minor downfall would have to be the tiny kitchen, but like I said that's a minor criticism was a bit hard to get around with four people in the room!
But apart from that an amazing place to stay and highly recommended!

  • Stayed: November 2013
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Thank Jessica2329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded May 4, 2014

Thank you for your recent stay and review of Quest on William.
Yes the kitchens can be a little on the small side - however we are planning a future refurbishment of the kitchens and bathrooms which should rectify any size constraints in these areas.
I am very happy to hear you enjoyed your apartment, our service and location.
We look forward to welcoming you back when you next travel to Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

Our family of 5 spent 4 nights over the Easter weekend in a two bedroom room and I can not speak highly enough of the lovely and friendly customer service at this property. From check in to check out all staff we always so happy to help and welcome you with a smile. The room itself was very clean and nice for our family and I would highly recommend to any family looking for somewhere to stay. The room was on floor 5 and was very quiet and we didn't have any issues with road or tram noise. It was also very refreshing to see a cleaning crew of three clean the room in an efficient and quick way as to not take too long whilst we were there. Thank you for a great stay and if this is the standard of all Quest's then I would always stay at one. Hope to come back soon.

  • Stayed: April 2014, traveled with family
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1  Thank Traveller388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded April 27, 2014

Thanks for your review of Quest on William. I'm so happy to hear you enjoyed your stay with us over Easter and found my team so helpful during your stay. Hopefully we'll be able to welcome you back next time you visit Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2014

Our family of 4 stayed in the 2 Bedroom Apartment for 4 nights which we found to be very spacious with the comforts you find at home. It was well positioned with a tram stop not too far away so with young children this was helpful! Great eating spots nearby - not too far a walk from Hardware Lane. Also nice to have a Pantry Service so we were able to order groceries in advance and have them waiting in the room on our arrival. I would probably suggest that a copy of grocery orders be provided along with guests invoices so that any mix ups can be avoided.( Aimee was efficient in correcting this ). Overall, we had a wonderful time and the staff were all very friendly!

Room Tip: We had a room on the sixth floor facing William Street and the noise was quite minimal.
  • Stayed: April 2014, traveled with family
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Thank Roast_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded April 27, 2014

Thank you for your recent review of Quest on William. As always we love to have your family stay with us and am happy to hear it was another enjoyable stay. Looking forward to seeing you next time you visit Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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