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“Great service, good location”
4 of 5 bubbles Review of Quest on William

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Quest on William
Ranked #55 of 158 Hotels in Melbourne
Certificate of Excellence
Wollongong
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great service, good location”
Reviewed October 24, 2012

These apartments are in a good location, an easy 10-15 minute walk to Bourke St Mall and Federation Square depending on your pace. There are no too many cafes to have breakfast with immediate access as Quest on William is more in the Business District. There is a cafe downstairs but it is only open during business days and business hours, not so great for weekend travellers. Having said that its a 10 minute walk to cafe's and some amazing eateries. The apartment we stayed in was 2 bedroom, with 1 bathroom. Not so good for 5 girls on a weekend away. The apartments are a little on the smaller side. If I was going to stay more than 2 nights, I'd be wanting something with more space. The rooms were clean, well presented and staff were exceptional on check-in and out.
We could hear some noise from the room across from us which would not have been an issue if it wasn't 3am. The kitchen is very small but has most things you would need for a weekend. All in all it was a pleasant stay, and if I were travelling with a small group of 3, this would have been ideal.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tmsc35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this review, October 28, 2012
Thank you for your recent review of Quest on William. The team and I are very happy to hear you enjoyed your stay, and I hope we have the pleasure of welcoming you again soon.

Aimee Royle
Quest on William (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Any
English first
Albury, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2012

We stayed in a 1 bdr apartment. It was very spacious and clean. We were greeted to a box of chocolates and wine on arrival. All appliances were in good working order. Parking was on site and very secure.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this review, October 28, 2012
Thank you for your recent review of our property. I am very happy to hear that you enjoyed your recent stay and it is a pleasure to receive your feedback.

We look forward to welcoming you to the Quest on William again.

Aimee Royle
Quest on William (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviewed October 12, 2012

We just stayed in a 2 bedroom apartment and found it be to well equipped, spacious and clean. The staff were very friendly and asked us if we needed directions to anywhere nearby - very eager to help!!

The rooms were comfortable (nothing flash) but had everything we needed and the property was very conveniently located.

Will definitely stay here again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this review, October 14, 2012
Thank you for your review of Quest on William. I are happy to hear you enjoyed your stay, and trust we have the pleasure of welcoming you again soon. Aimee Royle Quest on William (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor
Level Contributor
4 reviews
4 hotel reviews
Reviewed October 10, 2012 via mobile

The room was fair I guess for the price although our balcony was half repaired by checker- plate which gave the impression it was unstable.
The UHT milk was curdled. We were tired from travelling and were dying for a cuppa. The staff took at least an hour to replace these UHT milks. The staff were unfriendly. The room was inspected my the staff before check out even though they took a $300 bond. I've never come across this in a hotel before.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank em2882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this review, October 12, 2012
Thank you for your recent review of Quest on William. I welcome your feedback and will look into your concerns accordingly.

I encourage you to make contact with me if you would like to discuss this further.
Aimee Royle Quest on William (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 27, 2012

We stayed in a 2 bedroom apartment which was bigger than expected! The living ares are quite large, although the 2nd bedroom was a bit disappointing with no windows and only folding doors to separate it from the foyer. Great location, walking distance to everything. The 'gym' is very pokey but definitely handy with a cross-trainer and treadmill etc.

Overall: good value, clean and modern apartments. I would definitely stay here again.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Susan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this review, September 27, 2012
Thank you for your recent review of Quest on William. The team and I are very happy to hear you enjoyed your stay, and I hope we have the pleasure of welcoming you again soon.

Aimee Royle
Quest on William (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 28, 2012 via mobile

I usually get booked in here when travelling to head office (Melbourne). It's a standard Quest, nice enough rooms, but the thing that always gets me is I never sleep well here (based on twice a year for the last 7 years). All night long there is the constant noise of, the drunks in the street, the trams, the rubbish skips full of bottles being emptied etc etc. It doesn't seem to matter what floor I'm on. I've stayed in other hotels in the very close proximity and heard nothing at all, so where possible I prefer the other hotel. Being a work trip, it all comes down to price on the day of booking.

Stayed July 2012, traveled on business
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this review, July 30, 2012
Thank you for your review of Quest on William. I am happy to hear that in general you enjoy the rooms at our property and welcome your feedback regarding noise issues.

Unfortunately in a CBD location (facing onto a main street) we can experience street/traffic noise, whilst we do have double glazing windows in all of our lower floor apartments which helps to alleviate some street noise, our location has unfortunately met with re-occurring road and water main works on William Street in the past year.

I encourage you to make contact with me if you would like to discuss this further.
Aimee Royle Quest on William (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 13, 2012

Spacious, clean and great location. Staff were excellent, so friendly, professional and helpful. Nothing was too difficult for them.
Teeny shower was forgiven based on the above and the fact the actual bathroom was a good size.
Will be staying here again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karmyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonWilliam, General Manager at Quest on William, responded to this review, July 30, 2012
Thank you for your recent review of Quest on William. The team and I are happy to hear you enjoyed your stay, and trust we have the pleasure of welcoming you again soon. Aimee Royle Quest on William (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest on William

Property: Quest on William
Address: 172 William St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
#37 Romantic Hotel in Melbourne
#51 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
Official Description (provided by the hotel):
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 
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Also Known As:
Quest On William Melbourne

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