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“Location, location, its about the location”

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Punthill Flinders Lane Apartments
Ranked #59 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed January 3, 2013

Melbourne for us is a nice long weekend of wandering the lanes and arcades with a great variety of places to eat or just grab a nice coffee. The location of the apartments allows us to walk out of our door and we are there immediately, no taxis or buses or trams.It can be a bit noisy on weekend nights but thats part of Melbournes appeal.

Room Tip: A studio apartment is more than adequate for a couple
  • Stayed: December 2012, traveled as a couple
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3  Thank bambooculture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this reviewResponded January 21, 2013

Dear bambooculture,
Thank you for your comments regarding Punthill Flinders Lane on TripAdvisor.
The diversity and colour of Melbourne's laneways is a definite drawcard for many people, and as you mentioned, you just have to step outside this Punthill property to be in the thick of things!
We are extremely pleased to know you enjoyed your stay.
Kind regards,

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Reviewed January 2, 2013

We had a good 3 night stay in a small studio apartment – the apartment was adequately equipped with iron & ironing board, plus microwave oven, 2 hot plates, coffee plunger, bar fridge and adequate crockery and cutlery to prepare simple meals.

The studio apartment is composed of three rooms off a long corridor – a bathroom, a bedroom and the kitchen / lounge area.

The apartment was clean, tidy, comfortable and reasonably priced. It is an old building that has been refurbished, but still has creaky floorboards (under the carpet) and an old slow lift (which was not a problem). We heard very little noise from other guests / rooms or from the laneway outside.

The location of the apartment is brilliant and close to absolutely everything. Yes, we will probably stay here again.

  • Stayed: December 2012, traveled as a couple
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2  Thank Itchyfeetagain2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this reviewResponded January 21, 2013

Dear Itchyfeetagain2,
It is great to hear that you enjoyed your stay at Punthill Flinders Lane so much and thank you for taking the time to provide your review on TripAdvisor.
We hope to welcome you back to Punthill Apartment Hotels sometime soon!
Kind regards,

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Reviewed January 2, 2013

Decor very nice and a good comfortable bed.My only negatives were that the shower space was very small and the apartments facing Flinders Lane need double glazing windows to block out noise during the night and early morning.

  • Stayed: December 2012, traveled solo
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Review collected in partnership with Easytobook.com
1  Thank Sharron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this reviewResponded January 24, 2013

Dear Sharron E,
Thank you for your review of Punthill Flinders Lane.
We are very pleased to know that you enjoyed your recent stay. For any future bookings, you may also wish to add a request for an apartment allocated away from Flinders Lane, and we will do our best to accommodate such a request if it is possible.
We look forward to seeing you at Punthill again.
Kind regards,

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Reviewed January 2, 2013

We stayed at the Flinders Lane Punthill over Christmas and the location was brilliant for all of the city attractions, lots of restaurant options and a quick walk to Federation Square for the tour pick-ups.
We upgraded on arrival from a studio to a one bedroom apartment for and extra $20 per night (although originally quoted $50) - it was small, cheaply decorated and looked directly at a brick wall. There was no safe in the room and the front door felt far from secure.
Service on arrival and throughout was mediocre - and reception is only manned until 8pm.
We would stay elsewhere in the same area if we visited Melbourne again.

  • Stayed: December 2012, traveled as a couple
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1  Thank Clareybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this reviewResponded January 20, 2013

Dear Clareybird,
We are sorry that your recent stay at Punthill Flinders Lane did not live up to expectations.
At all Punthill properties, our front office teams will do everything possible to ensure our guests enjoy their stay, and it is unfortunate that yoiu didn't raise your concerns about the location of your allocated apartment during your stay, because we may have been able to move your booking to another apartment that may have been more satisfactory to you.
By city standards, we feel the apartments are a good size. The quality of the furnishings is extremely high, and we are not sure why you feel they are "cheaply decorated".
Being a heritage building surrounded by taller buildings, the apartments at this property unfortunately do not afford any city views.
We invite you to contact us directly should you need to visit Melbourne again, in the hope that we can entice you back to Punthill Apartment Hotels.

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Reviewed December 31, 2012

We spent 3 nights here at the end of a 6 week trip overseas and it was a good choice the rooms are very nice and spacious, the bed was very comfy and the location is terrific, close to everything and lots of cafes for coffee and cake! Would definitely stay here again and recommend it to anyone wanting a central place to explore all that Melbourne has to offer.

Stayed: November 2012, traveled as a couple
Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this reviewResponded January 6, 2013

Dear Carol P,
Thank you for your review of Punthill Flinders Lane on TripAdvisor.
It is very hard to beat the location of this apartment hotel in the heart of Melbourne city! With restaurants, boutique shopping, cafes and public transport on the doorstep, it is fantastic to know that the final leg of your 6-week journey was so enjoyable at Punthill Flinders Lane.
Kind regards,

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Reviewed December 19, 2012

There are several different Punthill hotels in Melbourne, and there's more than one in Flinders Lane. This one is at 267 Flinders Lane, and continues to be a strong Melbourne favourite with my family.

On the plus side: this is a remarkably convenient location. It's handy for public transport, cafes, eateries all just around the corner. It's a very safe place, particularly for solo women, elderly folks, and has good security. Apartments are pretty comfortable, homely and are well serviced every day.

Drawbacks: it can be noisy here at times, particularly in apartments facing the street. Buskers (often with loud amplification) place themselves directly adjacent to this hotel and De Graves St, because of the hundreds of tourists dining nearby.

This hotel has been a favourite of performing artists for what seems like a hundred years. Many performers choose to stay at this hotel for the duration of their entire Melbourne season. You may be serenaded by some of Australia's leading opera singers, or rub shoulders with leading Australian TV and theatre actors. It's also a favourite with bridal parties, Melbourne cup visitors and ladies' shopping expeditions.

From time to time, nightclubs/ happy hours start up in this neighbourhood, which can also be a bit noisy.

Management changes from time to time - this can mean better or worse service. Currently, it's better. Some apartments are not well equipped in terms of crockery, kitchenware etc, but staff are friendly and will usually help to sort this out. There are laundry facilities on most floors.

There have been some long term problems with aircon and showers in this building. That's because it's a very old building. But that's part of it's charm - this building is in the very heart of old Melbourne. Aircon can be a problem if you suffer from allergies, particularly in Nov-Dec when Melbourne's great avenues of plane trees are shedding their seeds / pollen.

Access to car parking can be tricky but not impossible for a small to medium sized car. Disabled access can be tricky as there are are two or three steps to get in, then another couple of steps before you get to the lift. If you are elderly / disabled, it might be better to ask for a room with shower only, rather than try to negotiate an over-bath shower, which can be tricky when wet, because they don't all have safety rails.

Room Tip: Avoid rooms at the front near the street if you prefer some peace and quiet.
  • Stayed: December 2012, traveled on business
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2  Thank OzNana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

Me and my friend stayed at punt hill on a girls weekend a few weeks ago and will never stay anywhere else on a trip to melbourne, the value for money was excellent! The rooms were clean, well furnished with cute decor accents and were serviced daily. The couple at the desk were very friendly and helpful. THE LOCATION IS FANTASTIC! Cannot praise the location enough, it is a minutes walk to the best of melbourne shopping and attractions and breakfast is literally a 30 second stroll away at Degraves St!
We would recommend this accommodation for anyone staying in melbourne! Thankyou for a wonderful stay Punthill

  • Stayed: November 2012, traveled with friends
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1  Thank jessfav94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this reviewResponded December 18, 2012

Dear EmilyS94,
Thank you for taking the time to provide your review of Punthill Flinders Lane on TripAdvisor.
We absolutely agree that the location of Punthill Flinders Lane is ideal for those guests wishing to stay in the heart of Melbourne! Everything is at your doorstep and it sounds like that was the perfect scenario for your last visit to the city.
Our Front Office team at Punthill Flinders Lane are dedicated to providing excellent customer service, so they will be extremely pleased to know that you enjoyed your stay so much and found the service so friendly and helpful.
We look forward to welcoming you back to Punthill Apartment Hotels in the future.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Punthill Flinders Lane Apartments

Address: 267 Flinders Lane, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Kitchenette
Hotel Style:
#55 Luxury Hotel in Melbourne
Price Range: $112 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Punthill Flinders Lane Apartments 4*
Number of rooms: 60
Official Description (provided by the hotel):
The most vibrant part of Melbourne CBD. Punthill Flinders Lane is surrounded by fashion, food and culture reflecting the ambiance and charm of Melbourne's quirky laneways and eclectic cafes. Punthill Flinders Lane is a short stroll to Federation Square, Regent Theatre, Southbank and Crown Casino. Sporting Venues such as AAMI Stadium, Rod Laver Arena, MCG and Etihad Stadium are also within close proximity. ... more   less 
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Also Known As:
Punthill Flinders Lane Apartments Hotel Melbourne

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