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“Clean, convenient & compact”
Review of Quest on Lonsdale

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Quest on Lonsdale
Ranked #128 of 160 Hotels in Melbourne
Reviewed March 17, 2013

Very compact but well laid out little apartments. Everything you need is here. Very practical for a few days.

Only criticism I have is that they could use a bit of soundproofing. Heard way too much of the screaming baby in the next room....

  • Stayed: March 2013, traveled on business
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1  Thank WorkerBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QOL, Director of Sales at Quest on Lonsdale, responded to this reviewResponded April 4, 2013

Dear WorkerBrisbane,
Thank you for taking the time to write a review of your recent stay with us at Quest on Lonsdale.
We appreciate your feedback and I will ensure to pass on your comments to the Management regarding soundproofing.
Once again thank you for your feedback and we hope to welcome you back to Quest on Lonsdale again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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351 - 357 of 390 reviews

Reviewed February 20, 2013

Stayed at this property for 1 night. It was clean, quiet and the staff very helpful. Close to theatres and only short walk to CBD. Would suggest for short stays but not longer term as rooms pretty small. Bed was comfy though.

  • Stayed: February 2013, traveled solo
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Thank CAtas2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

I stayed here for five nights on a corporate booking. This review is written in the context of the price charged for the room, which is similar to that charged by many other serviced apartment properties nearby. I found the room (on the sixth floor) absurdly small - you actually had to move the coffee table to make enough floor space to wheel your bag inside the room and leave room for the door to close. It wasn't possible to enter the bathroom and close the door without straddling the toilet bowl. The "kitchenette" featured only a microwave and cooktop, with no freezer or dishwasher or pots/pans to put on the cooktop. No bin was provided in the room. There was no internet connection available, paid or otherwise. My room adjoined the lift shaft and between the lift motor and noisy air conditioner plant, sleep was all but impossible. The room had a door adjoining the next suite, which wasn't lockable and bizarrely included a light switch for the next room, a feature presumably matched on the other side since my lights kept randomly turning out. The windows were rusted closed. Reception is not 24H and no after-hours service was offered, so I had great difficulty checking in and out. The property has a parking arrangement with a commercial car park next door, but this is also not 24H and doesn't open until 0930 on weekends, much too late for me. In order to access Quest pricing you need a ticket from the hotel, but although I asked repeatedly, they would only give me one at a time, meaning I had to plan my day around getting back to the hotel in time to pick up a parking ticket before reception closed. My room was not made up in the time I stayed there that I could tell.

Room Tip: Stay away from the lift.
  • Stayed: February 2013, traveled on business
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Thank ADL4404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QOL, Director of Sales at Quest on Lonsdale, responded to this reviewResponded February 20, 2013

Dear ADL4404,
Thank you for taking the time to share your feedback on Quest on Lonsdale. All guest feedback is of the utmost importance to us in order to maintain the high standards expected at a Quest property. We invite you to contact our Client Relationship Manager (Sandi Gemmell (03 9663 2888 or sgemmell@questapartments.com.au) in order to discuss your feedback in detail especially your comments on the housekeeping service, after hours service and internet service, as Quest on Lonsdale does have an onsite resident manager who is available at any time that reception is closed, and the property does offer a complimentary broadband internet service which is available in all apartments. We look forward to the opportunity to discuss your stay further.

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Reviewed February 15, 2013

I have stayed here before for a holiday a few years ago, but returned this week for business.

This hotel is quite basic and the rooms are small but comfortable. The beds are HUGE, which is nice and there are plenty of extra pillows provided, which unfortunately for me was not any help as none of the pillows were adequate for me to sleep on (I do have neck issues) and I ended up sleeping on the ornamental cushion.

The bathroom was ok, my only complaint was the water pressure was poor and the hot water took several minutes to come through and was lost as soon as you adjusted the temperature with any cold water. My colleague on another floor said his was the same.

I would probably stay here again for work as it is a very handy location, but it is unlikely I would stay here again for personal holiday time as I like my downtime more when holidaying.

Stayed: February 2013, traveled on business
Thank Belle_PerthWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

Great service, great location. The room was basic but had what I needed for an overnight stay. There was some street noise coming into the living room area, because of the location of the bedroom, the noise was almost non existent. No hotel parking.

Room Tip: Ask for a quiet room off the Main Street.
  • Stayed: January 2013, traveled on business
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2  Thank Raddicool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013

Handled check-in well despite the late hour. Apartment was clean and tidy and contained the essentials for washing and making drinks. Apartment is conveniently situated for downtown Melbourne, in easy walking distance of most of Melbourne. Small convenience store nearby for breakfast basics. Nice Greek restaurant couple of blocks down the street, Chinatown close by. Staff friendly. In Australian terms fairly reasonable value. Would consider staying again.

  • Stayed: December 2012, traveled with family
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Thank Theplusminus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QOL, Director of Sales at Quest on Lonsdale, responded to this reviewResponded January 21, 2013

Dear Theplusminus,
Thank you for taking the time to review your recent stay with us at Quest on Lonsdale. We look forward to seeing you again the next time you are in Melbourne.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013 via mobile

Basic nice modern clean apartment. Not exactly central but a short tram ride. Having the market over the road was handy but noisy. A little overpriced but a 7 out of 10. Not really for us but if someones wants basic modern and clean accomadation and dont mind the price its ok.

  • Stayed: February 2012
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Thank guru340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest on Lonsdale

Address: 43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service
Hotel Style:
#105 Luxury Hotel in Melbourne
Price Range: $92 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest on Lonsdale 4*
Number of rooms: 53
Official Description (provided by the hotel):
Quest on Lonsdale provides 4 star serviced apartments in the centre of Melbourne. Located at 43 Lonsdale Street, between Spring and Exhibition Streets, Quest on Lonsdale is at the heart of the theatre, restaurants and government departments. Melbourne's key attractions are all within walking distance or if you prefer, a short tram ride. With apartments suitable for long term stays, Quest on Lonsdale can offer weekly and monthly rates for extended corporate and leisure accommodation. ... more   less 
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Also Known As:
Quest On Lonsdale Hotel Melbourne

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