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“Great hotel - great location” 5 of 5 bubbles
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
Ranked #61 of 158 Hotels in Melbourne
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4,286 reviews from our community

Traveler rating
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    512
    124
    77
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (453)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Adelaide
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 21, 2011

I stay at the Novotel on Collins for a few days each month and have enjoyed my stay every time. Gym facilities are good (a few dumbells were missing but they've been replaced recently), the food is nice and the staff are friendly. If I had a criticism it would be that they don't offer a shirt pressing service (which the other hotels I stay with do), but there is an iron and ironing board in-room.

  • Stayed February 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cameron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, February 22, 2011
Dear Mr Price-Austin,

Thanks very much for your review and I'm delighted that we're your favourite Melbourne hotel.

I'm sorry that we can't yet offer a shirt pressing service (other than the regular daily service) and appreciate your feedback.

We look forward to seeing you again soon.

Kind regards,

Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 18, 2011

My stay in Melbourne was great. Ideally situated in the Melbourne city, access to everything was a breeze. The staff were friendly and most helpful. Rooms were very clean and comfortable, and once in the room didn't even know there was a city happening outside those four walls. It was extremely quiet.

  • Stayed February 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank graemebissett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, February 22, 2011
Dear Mr Bissett,

Thank you for your review.

I'm delighted that you enjoyed your visit to the hotel and hope to see you again.

Kind regards,

Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed February 18, 2011

Another great stay with Novotel. It is getting to a stage now where anything but excellent would be a disapointment!

  • Stayed February 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, February 22, 2011
Thank you very much for your review.

We hope to continue to be of service and appreciate your kind words.

Kind regards,

Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#56 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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