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“weekend in melbourne”

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Novotel Melbourne on Collins
Ranked #61 of 159 Hotels in Melbourne
Melbourne
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“weekend in melbourne”
Reviewed January 6, 2011

It's position in Collins St was central, walking distance to all attractions and shopping. Staff were friendly, room was quiet and beds were very comfortable.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
Thank Bernieruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, January 11, 2011
Dear Guest,
Thank you for sharing your experience. Glad you had an enjoyable stay and hope to welcome you back to the Novotel on Collins again soon.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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A TripAdvisor Member
Reviewed January 5, 2011

A great hotel in a great location. The only problem is parking (which is off site).

  • Stayed December 2010, traveled with family
    • Value
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Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, January 11, 2011
Dear Guest,
Thank you for post. It was great to note you found our location to be fantastic it is indeed a great drawcard for any traveller. As our car park is not on premises we offer valet parking to ensure each guest can have a relaxing time without having to worry about busy city traffic condtions. My team works hard to achieve this for every guest. We love the opportunity to welcome you back and thank you again for your comment.
Sincerely
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 5, 2011

I have to say that when arriving at Novotel in Melbourne, your welcome probably makes you expect more than you get. Although you smart bell-boys taking your luggage to your room, and a smart and formal reception, the rooms are pretty much average.
The basic suite is relativley large, comfortable and clean, but not extravagant or luxurious as some of the prices may suggest. The facilities are small compared to the size of the hotel, the pool and gym area overlook a large shopping mall, and the space feels crampt when 10 kids invade the area, and when their parents ignore the sign that says 'kind under 14 must be accomponied by an adult'. Infact the whole place seems to inbetween a family-friedly hotel and a smart business hotel, with middle-aged men in formal suits walking down corridors alongside kids in swimsuits heading for the pool. Also, note the prices of the the mini-bar before diving in. I would pop down to the convience store a block down from the hotel and buy what you need there before splurging on $10 bottled water and a $6 chocolate bar.
All in all, it was a comfortable, smart but overpriced a little bit confused hotel.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pawpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 4, 2011

Excellent service from the time we pulled up at the front of the Novotel.
Staff excellent from valet, reception through to restaurant staff. The restaurant food was fantastic, service faultless and ambience on Christmas Day was relaxed and not in your face.
(Please note your address to me in this email - 'Missing Gillies'. It is actually Mrs Gillies.

  • Stayed December 2010, traveled as a couple
    • Value
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Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2011

This hotel is situated in the heart of Melbourne, surrounded by quality shops, restaurants and cafes. It is also walking distance from glorious parks and river/seaside places. I love Melbourne and staying at this hotel added to the wonder of our stay.

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kitty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, January 7, 2011
Dear Guest,
Thank you for sharing your experience via Tripadvisor. We strive to ensure all customers have an enjoyable experience at the Novotel and it was great to read that our service & location were excellent. I do hope we can welcome you back as there is more to do and see in Melbourne.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#58 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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