Friendly staff at check-in, bar & room service, could not be more helpful or courteous. Food & drink excellent.
Phone in room did not work, I reported it & someone came to look at it but unable to fix at the time, hence I used my mobile to contact reception who were very apologetic and took my room service order.
Lighting in room, I found insufficient, particularly reading in bed.
Room (923) near lift and throughout the night I heard this going (whirring sound).
Also cleaners starting in shopping mall with vacuum/polisher at midnight was not ideal.
No instructions for nespresso machine & I was not game to use it. Did ask reception however they did not sound overly confident to me so I did not attempt to use it.
Loved the express check-out.
- Official Description (provided by the hotel):
- Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more less
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- Also Known As:
- Novotel Melbourne On Collins Hotel Melbourne
- Accor Melbourne On Collins
- Melbourne Novotel