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“One night stay at Novotel on Collins” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
Ranked #57 of 156 Hotels in Melbourne
Warragul, Australia
1 review
“One night stay at Novotel on Collins”
4 of 5 stars Reviewed September 9, 2013

I have recently stayed in Sydney on 3 different occasions. I felt the Novotal position was excellent and really enjoyed browsing the shops and arcades. It would be its biggest selling point. However, the room airconditioner was much harder to operate than other hotels and no possibility of opening windows like all the hotels in Sydney. This is important for older women. Also only 2 black teabags provided!!! Not good enough. No moisturiser and the other 2 bottles were not clearly marked shampoo or conditioner or was one of them shower gel??? Once in the shower with no glasses on, I couldn't tell. Some work being done at 2am kept me awake, but overall the stay was good - not worth $233 though. The front desk boys were very charming!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank HotFlush60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (410)
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Australia
Level Contributor
202 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed September 8, 2013

Excellent location in the heart of Melbourne, the hotel looks refurbished and quite impressive initially. The staff are polite; so everything looks professional and vacuuming not really good and cleaned by the housekeeping 3 people staying the room but only give two bath towels or the quality of laundry services, replenishing of coffee & tea non-existent not even a small biscuit. The Concierge desk on Collins too many staff too busy talking with themselves rather then helping guests with luggage to help so I decided to carry them myself Great location looks professional but by the time you have spent a days it is not has professional has it's seems.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Citizengastronaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 6, 2013

We stayed here while visiting Melbourne to see PINK in concert and picked this spot as it was central located as exactly depicted onljne. We were not disappointed, large large room with pull out for our son to sleep on, only downfall was such massive room and only a queen bed! This room needs a King oh and so do we haha, spoilt we are. We were able to walk everywhere and easy to reach shopping, restaurants, Rod Laver and art gallery the list goes on. We didn't use any of the facilities nor restaurants as there is so much to chose from in this great city, so cannot comment there, but location location location and great rooms and beds, perfect !

Stayed August 2013, traveled with family
Helpful?
Thank princesscoopioe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 of 5 stars Reviewed September 6, 2013

For a weekend in Melbourne this hotel is centrally located and close to everything. Shopping, trams, theatre and dining are all at your door. Service was excellent and room was fantastic. We loved finding hidden caves in the lane ways around the city.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Sassysue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#54 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane (the iconic shopping centre beneath Novotel Melbourne on Collins) is arriving in the heart of Melbourne's most revered retail street, Collins Street. St Collins Lane is due to open soon and will draw on the history of the location and add its own modern twist to create a new fashion, food and cultural destination for the city. During redevelopment works are scheduled from 7am - 7pm, Monday to Friday & 8am - 3pm, Saturday. The hotel guest services will not be affected. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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