We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“March '13 stay at Novotel on Collins”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Melbourne on Collins
Ranked #63 of 159 Hotels in Melbourne
Perth, Australia
1 review
“March '13 stay at Novotel on Collins”
Reviewed March 20, 2013

Enjoyed the stay but for a few things. Charging $27 per day for wifi is a croc and I refused to use it. Even in cheaper hotels it is free. And as for having it hijack your wifi search function, this is totally and utterly arrogant, if not illegal.
The television system takes 3 goes to get going, it turns itself off before the menu boots.
I decided to stay another night and guess what, the staff charged an extra 25% then tried to revise all my agreed rates upward as well. They left the other rates alone when I mentioned consumer rights. So much for loyalty!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank PeterInPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,392 reviews from our community

Traveler rating
    1,733
    1,927
    527
    125
    80
See reviews for
1,149
1,617
332
805
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (467)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Gold Coast, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 20, 2013

Stayed 3 nights. Greeted by very attentive concierge, excellent service. Checked through reception with friendly efficient service. Roomwas very spacious - perhaps on and a half times normal hotel room size - king bed, excellent large desktop for laptop and papers. Very clean, modern and functional. My wife and I had a drink in the hotel bar - a very pleasant space, leather-clad chairs, open area with views and unobtrusive TVs at extremities.
This hotel is in a great position in Melbourne CBD - walking distance to the trendy high end restaurants and very close to hide-away eateries in laneways. The hotel is also within the fashion district - great for window shopping or a splurge.
All in all this was very convenient, excellent service and a very nice large, clean well-serviced room in a great location. I'll be back.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jediknight1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
101 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 20, 2013

Great location right in the heart of Melbourne's action. Good clean room with top class amenities.

Only gripe was whilst having dinner at Michels, had a 45 minute wait between Mains and Dessert hoping to be waited upon. Had to get up and draw the attention of the Maitre 'd, who did apologize profusely. For obvious reasons, did not have any further meals at the Novotel.

Still came out tops as far as comfort and getting a good nights sleep was concerned.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnSBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 19, 2013

Pulled up in Collins St & was meet quickly by valet parking staff. Porters were quick to pick up bags & get the lift for us to reception. Quick checkin. We stayed in a premier king room. Was very quiet & comfortable. Good location to access the city- tram stop out the front, easy walk to Fed Square.
Check out was 11am but we wanted to do some shopping, so bags were stored for us. Valet parking takes about 15 mins for your car to arrive.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Margaret A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunshine Coast, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 19, 2013 via mobile

Have just returned from the Melbourne Grand Prix and 3 nights at the Novotel
My pleasures in life are simple e.g a clean room comfy good quality mattress and pillow and efficient service I am pleased to say the Novotel ticked all those boxes . Can't comment on the bar or restaurant as I find hotel bars and restaurants to be sterile and devoid of any character . The hotel is just 100 metres away from Degraves street which is an iconic dining lane way in melbourne or a 5 minute walk from Southbank .so lots of better dining and drinking options. Finally a comment on the Lifts not a deal breaker I know but these were the fastest I have ever come across nevermore than a 5 second wait !!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank klevakiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutton in Ashfield, United Kingdom
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 19, 2013

Stopped for four nights in one of their premier rooms. The room was excellent, only problem was a long way to walk from the lifts. Also, it was overlooking the shopping mall, which was a bit strange. Breakfast excellent, as well as the staff.

Room Tip: Suggest a room overlooking Collins Street.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dustydog2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 18, 2013

I've hosted three conferences here, and have stayed here six times for business since September 2012. The rooms are great and the service is even better. The location is central, you can walk absolutely everywhere. The rooms are spacious and if you choose the premium rooms you have your very own Nespresso machine in your room. The rooms are comfortable, the bathroom only had a shower, but were still very modern. The conference rooms were good, however the lighting can be a bit dark in certain areas. Overall, a great hotel!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, March 24, 2013
Thank you for your time to write this review. It is wonderful to read that each and every visit with us was memorable and enjoyable. We hope to see soon and look forward to provide you every time with the high standard we are known for.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Central Business District
DoubleTree by Hilton Melbourne - Flinders Street
Central Business District
Citadines on Bourke Melbourne
Central Business District
Sofitel Melbourne on Collins
Show Prices
Show Prices
Show Prices
Central Business District
Stamford Plaza Melbourne
Stamford Plaza Melbourne
#40 of 159 in Melbourne
4,430 reviews
Central Business District
The Sebel Melbourne Flinders Lane
Central Business District
Grand Hyatt Melbourne
Grand Hyatt Melbourne
#23 of 159 in Melbourne
4,130 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Melbourne on Collins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#58 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Hotwire, Expedia, Orbitz, Priceline, ACCOR, Cheap Tickets, Travelocity, TripOnline SA, Cancelon, HotelQuickly and Hotel.de so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing