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“City break”

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Novotel Melbourne on Collins
Ranked #60 of 158 Hotels in Melbourne
Melbourne, Australia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“City break”
4 of 5 bubbles Reviewed March 19, 2013

Pulled up in Collins St & was meet quickly by valet parking staff. Porters were quick to pick up bags & get the lift for us to reception. Quick checkin. We stayed in a premier king room. Was very quiet & comfortable. Good location to access the city- tram stop out the front, easy walk to Fed Square.
Check out was 11am but we wanted to do some shopping, so bags were stored for us. Valet parking takes about 15 mins for your car to arrive.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Margaret A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,327 reviews from our community

Traveler rating
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    1,896
    516
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    79
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1,130
1,602
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785
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
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  • Danish first
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English first
Sunshine Coast, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 19, 2013 via mobile

Have just returned from the Melbourne Grand Prix and 3 nights at the Novotel
My pleasures in life are simple e.g a clean room comfy good quality mattress and pillow and efficient service I am pleased to say the Novotel ticked all those boxes . Can't comment on the bar or restaurant as I find hotel bars and restaurants to be sterile and devoid of any character . The hotel is just 100 metres away from Degraves street which is an iconic dining lane way in melbourne or a 5 minute walk from Southbank .so lots of better dining and drinking options. Finally a comment on the Lifts not a deal breaker I know but these were the fastest I have ever come across nevermore than a 5 second wait !!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank klevakiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutton in Ashfield, United Kingdom
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

Stopped for four nights in one of their premier rooms. The room was excellent, only problem was a long way to walk from the lifts. Also, it was overlooking the shopping mall, which was a bit strange. Breakfast excellent, as well as the staff.

Room Tip: Suggest a room overlooking Collins Street.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dustydog2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

I've hosted three conferences here, and have stayed here six times for business since September 2012. The rooms are great and the service is even better. The location is central, you can walk absolutely everywhere. The rooms are spacious and if you choose the premium rooms you have your very own Nespresso machine in your room. The rooms are comfortable, the bathroom only had a shower, but were still very modern. The conference rooms were good, however the lighting can be a bit dark in certain areas. Overall, a great hotel!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, March 24, 2013
Thank you for your time to write this review. It is wonderful to read that each and every visit with us was memorable and enjoyable. We hope to see soon and look forward to provide you every time with the high standard we are known for.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

Novotel on Collins Street is a very convenient location. The staff were very helpful both on counter and generally on hand around the foyer and reception. The accommodation was neat and tide and we had a quiet & comfortable room. we didn't eat at the hotel as we wanted to try all the glorious food opportunities Melbourne CBD has to offer so cant comment on food and beverage

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Flanno653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 16, 2013 via mobile

Stayed in this hotel in March.
Could not ask for a better location!!
The hotel is central and close to the best of Melbourne CBD.
The rooms are modern and clean.
The bed is comfortable and staff very friendly.
Would recommend and will be back for sure .

Stayed March 2013, traveled as a couple
Helpful?
Thank mcoelho7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed March 16, 2013

the room size, cleanliness and decor were good.
the hotel corridors and lobby are old and tired, could do with some updating it is confusing having to go to another area to check in with not directions from the entry level.
the buffet breakfast is expensive and not that exciting or good.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nomes1881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, March 18, 2013
Thank you for your review. Delighted to read that you enjoyed the Hotel's location and liked our room designs. Please accept my apology if you felt otherwise disappointed. If you would like to share any specifics of your dissatisfaction about breakfast with me I would welcome your feedback. My email address is hayden.hughes@accor.com.
Sincerely,
Hayden Hughes
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#56 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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