We choose this hotel because of its good location and relatively good value. However, a few minor problems encountered:
1. The free internet at the cafe was not working and the full day use was pricey. We had to go to the nearby Starbucks to do a quick connection.
2. The pillows were unusually fat/fluffy that we werent able to get a good nights sleep. We stayed at hundreds of hotels before and havent had this problem.
3. The breakfast wasn't that great- for some reason, the food was not that good.
On the plus side:
1. The location was central, close to shopping and restaurants.
2. The staff were courteous and helpful.
Overall, okay although I'd consider other hotels on my next trip to Melbourne.
- Official Description (provided by the hotel):
- Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more less
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- Also Known As:
- Novotel Melbourne On Collins Hotel Melbourne
- Accor Melbourne On Collins
- Melbourne Novotel