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“Perfect location”

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Novotel Melbourne on Collins
Ranked #61 of 159 Hotels in Melbourne
Melbourne, Australia
1 review
“Perfect location”
Reviewed November 7, 2012

I always choose to stay here when in Melbourne, as it is central to all places within the CBD, and is a clean and comfortable hotel. I would like it to be less expensive, but then you are paying for the location and the amenities.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMD1966-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,391 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (467)
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Wonthaggi, Australia
1 review
Reviewed November 6, 2012

the novotel melbourne on collins was a great location. not far from the city circle tram and all the best shopping.
food at the restaurant was excellent but they do need to give more variety. drinks were at a very affodable prices. rooms were very nice and spotless but the air conditioner could not be turned down so the room was very stuffy which made it i bit too hot to sleep properly. no newspaper in the morning but apart from that it was a great place to stay. will not hesitate to stay again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aljon123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warragul, Australia
Level Contributor
214 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed November 6, 2012

We stayed for 3 nights.the location is excellent although valet parking is a problem if there ae no spaces out the front.we had to drive around the block again & hope a car had been moved whe we got back.There was stil no room,but lucliklywe found a park about 30 metres up the road or we would had had to keep going around.Our room was very large,clean & well equiped,but had bo outlook or natural light as it looked out the the large atrium.Breakfast was very good,but we had to always wait along time for coffee.
All in all its agood hotel,in a great location!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GippyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 5, 2012

Had one night here, which was somewhat marred by a noisy room location (near the lifts). Certainly I know had we complained we would have been relocated, but at the time we didn't think that it would be worth it. We had a room that I think may have been recently refurbished, but somehow it didn't feel classy or highly finished (paint details, etc).
The bed was actually 2 singles pushed together to make a king, and wasn't as soft as what we're used to - in fact they were quite hard.
Breakfast was your standard buffet - nothing over exciting, and as we were late down, many things were running out or looking a little droopy (the food, not us!).
For the money, you are paying for the location - which is ideal - but not a classy experience that you could find elsewhere for the same money.

Room Tip: Ask for rooms away from the lifts - they are quite noisy, as are the people entering and leaving the...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moxnat3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, November 9, 2012
Thank you for your review. Please accept my apology as you where disappointed with your stay. We want each guest to leave with wonderful memories and my team are eager to help. Should you plan a future visit please contact myself so I can arrange that your needs are met. Hope to get the opportunity to welcome you back.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
2 reviews
Reviewed November 5, 2012

It's right there in CBD and on one of the most famous streets, Collins. A direct access to Little Collins and Elizabeth providing access to most of the food joints. Quick Access to Trams, Flinders Station, banks & South-bank .The staff is very friendly.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RahulHundet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2012

My hubby booked and paid for , a Premier Suite, 6 months in advance to celebrate his big 50th birthday weekend October 2012- The suites featured a modern therapeutic massage chair.When we arrived we were told that the chairs were removed approx 3 months earlier.However the chairs were still featured on the digital monitors at reception and in photographs around the motel.
The air conditioning was turned off at 10 pm .Hubby is a 'hot' sleeper and had 2 very bad nights sleep that made him very cranky in the morning completely ruining the holiday.
We were heading out and asked concierge to book us a cab because we were unsure of walking distance (in the rain) -when we got down to the lobby we were told cabs "were not picking up". We then had to run/walk very fast in the rain because no one called or room to let us know about the cabs, and we did not want to miss our connection that we had also prepaid.
We found the rooms a bit small and there was no mini bar price list.
On the upside the spa and breakfasts were lovely - but for the price I paid ,We should have gone and stayed at the Crown!!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank patricia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#57 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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