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“EXCELLENT Hotel! Located right in the heart of Melbourne's CBD!” 5 of 5 bubbles
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
Ranked #56 of 157 Hotels in Melbourne
Washington DC, District of Columbia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“EXCELLENT Hotel! Located right in the heart of Melbourne's CBD!”
5 of 5 bubbles Reviewed June 10, 2012

I just can't say enough nice things about the Novotel on Collins. Unlike many of the other properties we stayed at during our trip to New Zealand and Australia, the Novotel had a (relatively conventional) room that allowed all four of us to stay in one room (in other properties, we had to take a suite or a pair of adjoining rooms.) The tram runs right outside the hotel. lots of options for eating, just a really great hotel!

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dg01776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,163 reviews from our community

Traveler rating
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    499
    116
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (439)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Wollongong, Australia
1 review
5 of 5 bubbles Reviewed June 8, 2012

Excellent in all categories, well positioned with great helpfull staff. We can only think of one single downfall, whislt the room overall was great the bed reading lights were not. A small improvement compared to all the positives.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrlcbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
209 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed June 6, 2012

Excellent location in the Melbourne CBD, close to fed square, flinders st, lots of cafes and restaurants. The hotel was right next to a large shopping centre, our room looked out over the inside of the shopping centre which was not a problem.

The hotel was clean, rooms large and the staff very friendly.

They had Apple Mac near the front desk which were free to use for 30 minutes. This was a nice touch and made it easy to get on line when we needed to.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KarinKidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traralgon, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 6, 2012

Stayed in room with two children and husband. Great service. Handy location. Friendly staff. Nice that they hold your bags for no charge. Delicious breakfast. Enjoyed the pool and gym. Thanks folks. Would be happy to recommend and to stay there again.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank raewmcmahon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, June 6, 2012
Thank you for your review. I am very happy you had such a wonderful stay and that you where able enjoy all our facilities and service. We look forward to seeing you again and appreciate the recommendation.
Regards,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed June 4, 2012

The Novotel on Collins is one of those properties which is hard to review as there is nothing that stands out and says " hey I'm worth the money" or "don't stay here again".

I booked it directly with the Hotel after I found out one of my business colleagues was staying there on the same night. I paid $206 for the room and opted for the breakfast which was another $29.00. The Hotel is in the lower part of Collins street and was difficult to get there even with a TomTom as many of the roads were changed due to roadworks. I had a rental car which was whisked away by a valet and parked for the night ($35.00).

The reception is on the 7th Floor and check is was effecient and friendly. The Room itself was on the 12th Floor and nicely cleaned and smelled fresh. Internet access is available at an additional cost. I didn't check the price. I get annoyed at Hotels charging for internet access in this day and age. It should in my view always be available to it's gets at a nominal rate and not something like $20 plus dollars a night.

The Bed is comfortable however the pillows are quite flat and no comparison to a 5 star like the Sofitel. A good (expensive) selection of Mini bar is available in Room as is a Room Service menu for food. Shampoo, Conditioner and shower gel are available if you need them in the bathroom. The Shoer (in bath) was good with adequate water pressure.

My breakfast in the morning was quite good. Great scrambled eggs which I always use as a barometer for a good breakfast.

overall I have no hesitation in recommending this Hotel as a good place to stay but it is only worth around $200 per night (Room rate).

  • Stayed June 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Dabear1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#54 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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