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“Standard offerings in an outstanding location”

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Novotel Melbourne on Collins
Ranked #66 of 160 Hotels in Melbourne
Jasper
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Standard offerings in an outstanding location”
Reviewed April 29, 2011

Located on Melbourne’s premier street, the Novotel is ideal for shopaholics and convenient for first-time visitors. From high-end fashion to souvenir kitsch, Collins Street and its surroundings offer up a retail smorgasbord that would satisfy a range of budgets and purposes. While the Novotel is within close proximity to downtown attractions, those seeking easier access can simply hop on the free City Circle Tram or the City Tourist Shuttle as the stops are only a few blocks away. In addition to spacious rooms, the hotel also has a competitive weekly internet rate and serves up an impressive assortment for their breakfast buffet. Where the Novotel could improve is in its efficiency as room service was dreadfully slow, mini bar restocking was not completed before check-in, and a credit card was required again for the check-out process even though it was already provided.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monkeyface09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (479)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
west australia
Level 6 Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed April 29, 2011

Wonderful hotel, great staff, the best location- so close to the lane ways that are filled with great cafes and restaurants- so much atmosphere and great food a few steps away.

Negative- king bed is really two singles stuck together, so If you are a couple that sleeps together in the middle-Forget It!. Pillows- very low, a choice of either incredibly soft or hard. Also rooms near the lift are noisy, but still managed to sleep, but I have good tolerance to sleeping to noise- can be a problem fro some.
Lastly, for people who like freshly cooked eggs, you will hate the poached eggs that are pre cooked that become hard and rubbery,and the mass produced scrambled eggs that taste completely wrong. Overall buffet was very good- just disappointed no egg station and a bit hard when all I ever wanted was freshly cooked eggs for breakfast. Oh well, I was forced to eat outside my square....but I had eggs first thing back at home!

Small problems yes, but can make a difference for some. Overall a stay that was enjoyable and I would recommend with keeping lift location and bed type on request.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank click11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 29, 2011

Stayed for 7 days whilst visiting friends; superb service,superb location.
Rooms great size, overlooking Australiia on Collins shopping centre.
Staff very attentive, Reception-Concierge - and especially breakfasting staff.
Would 100% recommend this for a visit to Melbourne.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlasgowStephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
2 reviews
Reviewed April 28, 2011

There is nothing at the Novotal Melbourne on Collins that we could fault. All staff were very pleasant and helpful to make our stay very enjoyable. Dinner in the restaurant was excellent as was breakfast. Thank you for making our stay most enjoyable
Lynne and Michael Hadley

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 28, 2011

Hotel is in an excellent location. It would be easier to pre-book valet parking, especially if it is limited. A lighter 'bar' menu with a little more variety would work well. Staff were all helpful and pleasant. When there are a large number of bookings the restaurant/bar needs extra personnel to cater for guests. Overall very happy and will look at using again in the future.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DACAPakenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#62 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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