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“Excellent rooms, service and location” 5 of 5 bubbles
Review of Mercure Melbourne Treasury Gardens

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Mercure Melbourne Treasury Gardens
Ranked #72 of 157 Hotels in Melbourne
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1,627 reviews from our community

Traveler rating
    380
    808
    337
    75
    27
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wodonga, Australia
Level Contributor
183 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

My wife & I stayed here for 1 night in August as it is close to the Art Galleries. Excellent reception service from Fadya. parking close by, safe and reasonable price. Room small but very functional. Bed very comfortable. Restaurant was a treat. Excellent meals and service from Safia, Marvin & Alice. We are Accor members and will be back. Staff are a credit to this hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CDAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarenLTaylor, General Manager at Mercure Melbourne Treasury Gardens, responded to this review, September 29, 2013
Thank you for your very kind feedback. The team will be thrilled to hear that they had a positive influence on your stay. We value your continued patronage as an Accor member and we look forward to seeing you again soon.
Regards
Karen Taylor
Mercure Melbourne Treasury Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

We stayed here for 3 nights. We loved the position as our room overlooked the gardens; the hotel was close to transport and easy walking to the city centre. The staff were fantastic, very helpful and friendly. The room was very clean and comfortable. We loved the breakfast - had a great selection. Would definitely stay here again. Great value for money.

Room Tip: Garden view room had a fantastic view and king size bed was great
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kirarockie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

This Hotel is close to Public Transport or within walking distance to the Queen Street. Very clean and comfortable although the bathroom was the smallest I have been in for a 4 star Hotel. We stayed for 4 nights in a City view room with a comfortable King size bed, but the Garden view room would have had a nicer view. The Restaurant meals were good and there was a good variety for Breakfast. We also had Room service which was prompt, not expensive and delivered Hot. All the Staff were very Friendly and Helpful and I would stay there again.

Room Tip: We were on the 9th Floor with a City view and it was very quiet.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maris11235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

I stayed here for 3 nights while attending a conference at another hotel, and found the Mercure Treasury Gardens to be ideal to suit my needs. The staff were exceptionally friendly and professional - even delivering a cereal bowl and spoon to my room, when requested! While the room wasn't large, it didn't matter as every other aspect of the room was ideal. The hotel is well located across from a beautiful central city park, and so close to cafes and restaurants. I would stay again - whether for work or for pleasure. (I had a conference rate - so it was very reasonably priced.)

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Happy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed September 15, 2013 via mobile

I often attend and stay at the Mecure Treasury Gardens for work. This weekend saw me stay with the family to have a city getaway.
The service is always friendly and the rooms always clean. No it is not a huge room with all the extras, but comfortable and enjoyable.
If I was changing one thing, I pay for an upgraded room that has a free Bottle of water, why when I stay more than 1 night don't I get one each day.
Now for those who think that is a little issue you are right. But I struggle to find a bad thing to say.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarenLTaylor, General Manager at Mercure Melbourne Treasury Gardens, responded to this review, September 18, 2013
Thank you for your continued patronage, it is great to read your positive feedback. Also I take your point regarding the bottled water and yes I agree that you should get a fresh bottle daily. Next time you come you will see the bottle replenished! We look forward to seeing you again soon. Regards Karen Taylor Mercure Melbourne Treasury Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Melbourne Treasury Gardens

Property: Mercure Melbourne Treasury Gardens
Address: 13 Spring St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites
Hotel Style:
#46 Family Hotel in Melbourne
#60 Business Hotel in Melbourne
#64 Romantic Hotel in Melbourne
#69 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Melbourne Treasury Gardens 4*
Number of rooms: 164
Official Description (provided by the hotel):
Mercure Melbourne Treasury Gardens is in the city centre, near State Parliament, and overlooks picturesque Treasury Gardens. The hotel features 164 rooms, Hop Sing Bar & Food, with an Asian inspired menu designed for sharing, plus conference facilities for up to 200 people. The many boutiques of Collins Street are close by and it is an easy walk to Federation Square, the Melbourne Cricket Ground, Rod Laver Arena, AAMI Park and Hisense Arena. The free city circle tram stops right at the front door. ... more   less 
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Also Known As:
Mercure Melbourne Treasury Gardens Hotel Melbourne
Accor Melbourne Spring Street

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