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Mercure Melbourne Treasury Gardens
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Reviews (1,875)
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All reviewsgarden viewlime restaurantspring streetprivilege roomgreat locationflinders laneaami parktop endparliament stationrod laver arenaprincess theatresmall bathroomshort walkpillow menutwin roomfree tramcollins st
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992 - 997 of 1,875 reviews
Reviewed May 31, 2013 via mobile

Small rooms, leaking shower in the tiny bathroom, had to wait for a non smoking room after I checked in as the room had clearly been smoked in. Parking is also a ridiculous process and was overcharged. It's cheaper to park through an independent parking provider than go through the hotel.

  • Stayed: May 2013
    • Value
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1  Thank KateSa78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

We have stayed at this hotel several times over many years so it was a pleasant surprise to find it has been renovated into what I would call trendy décor. It looked wonderful. The value was good too, I am a member of the accor group and the offers were very good, even had a $50 credit to spend which always make you feel good. This hotel is close to the MCG and the tennis centre and not far to walk into the shopping mall or to the casino precint.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank patandtony2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Loved the room, great renovation. In Melbourne for the Swans game so very easy walk to MCG. Great that they had happy hour and special footy meals so pre game atmosphere was great. Easy walk to centre of town and tram stop within two minute walk and great park across the street. Next time will look at room with a view over park not the next door building. Only fault with our room was lighting in bathroom for those of us who have to put on makeup and noise from garbage collection.

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank ruth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Very clean and value for money. Good meal options. Room was very spacious and bed comfortable. Only negative is the entrance to the hotel from the street which is by about 10 steps high and the steps are at different heights, Very difficult to negotiate with luggage and would be almost impossible if aged. The reception for the hotel is a long way from the front sort of hidden behind the lime restaurant and bar and convention rooms.

  • Stayed: May 2013, traveled solo
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Review collected in partnership with Accorhotels.com
Thank marcia-crosse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

Stayed in a Suite for 3 nights - many issues with service.
Lime Restaurant was the best part - food was varied and plentiful.
Coffee was fresh and brought to your table.
Breaky and Dinner was well presented and cooked to perfection.

The room....
The gratuity included a free bottle of water each day - never was replenished - even when asked it took 3 attempts each day to get the free bottle.
Free internet was offered - didnt work. We did get a free bottle of wine for our trouble.
Bathroom contained a spa - which was not cleaned - we had to ask for housekeeping back to clean the dirty shampoo containers away and clean the dirty water around the top.
'Then we found a water leak (burst pipe?) in the hallway...

Would not recommend this hotel.... The Novatel on Collins is a much better offer - great service always..

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Oz_Bloke169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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