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“Great weekend” 4 of 5 stars
Review of Mercure Melbourne Treasury Gardens

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Mercure Melbourne Treasury Gardens
Ranked #68 of 157 Hotels in Melbourne
A TripAdvisor Member
“Great weekend”
4 of 5 stars Reviewed July 14, 2011

Very convenient to all places we visited during our stay, e.g.Rod Laver Arena, City centre shopping, Federation Square and Melbourne Museum. Excellent surprise on arrival to find we were upgraded to adjoining rooms, which was perfect for our stay with small children. This gave us plenty of space and the chance to have some quiet time and a bit more privacy.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,583 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (251)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Melbourne
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 7, 2011

The hotel is in a good location, close to MCG, Rod Laver and the tram. The rooms are dated, the bathrooms are small and not to the standard you would expect of a quality hotel. The carpets need a clean. I am suprised as I have stayed in many Accor hotels in Australia and overseas and the standards have been high.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sandeeoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NMGW, General Manager at Mercure Melbourne Treasury Gardens, responded to this review, July 7, 2011
Thank you for booking the Mercure Melbourne Spring Street .

It is our aim to ensure all customers have a great stay at the hotel, however I sincerely apologise that we have let you down with the room standards on this visit. I am happy to advise that all rooms will undergo a full makeover during winter this year and we hope you have the opportunity to experience the new rooms in the near future.

Yours Sincerely

Phil O’Brien
General Manager
Mercure Melbourne Spring Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballarat, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 6, 2011

We stayed in room 615. We had 2 double beds, a desk, small table with 2 chairs and a fantastic view of Treasury Gardens and the MCG. The room was at the end of the corridor which meant no people tromping past the door. There was no traffic noise either, so we had 4 great nights sleep!

Little negative: bathroom was quite snug, yes it did have a bath in there but it was a one person room. However the towels were HugE and cozy; and the room clean.

The free tram stops practically at the door, Bourke Street shopping was an easy walk away, Federation Square was just down the road. Restaurants aplenty a lazy stroll away.

We will stay here again.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank hohumlombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Melbourne Treasury Gardens

Property: Mercure Melbourne Treasury Gardens
Address: 13 Spring St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites
Hotel Style:
#46 Family Hotel in Melbourne
#60 Business Hotel in Melbourne
#64 Romantic Hotel in Melbourne
#66 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Melbourne Treasury Gardens 4*
Number of rooms: 164
Official Description (provided by the hotel):
Mercure Melbourne Treasury Gardens is in the city centre, near State Parliament, and overlooks picturesque Treasury Gardens. The hotel features 164 rooms, Lime restaurant, bar and conference facilities for up to 200 people. The many boutiques of Collins Street are close by and it is an easy walk to Federation Square, the Melbourne Cricket Ground, Rod Laver Arena, AAMI Park and Hisense Arena. The free city circle tram stops right at the front door. ... more   less 
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Also Known As:
Mercure Melbourne Treasury Gardens Hotel Melbourne
Accor Melbourne Spring Street

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