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“Overnight for work”

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Adina Apartment Hotel Melbourne
Ranked #45 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed July 30, 2014

Very clean, good location, great help at reception. Would like to see that they improve the shower heads in bathrooms so a shower can be an enjoyable experience. Little bar on ground floor does great hamburgers

  • Stayed: July 2014, traveled on business
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Review collected in partnership with this hotel
Thank Graydon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samuel S, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded August 6, 2014

Dear Graydon S

Thank you for reviewing your recent stay on Tripadvisor. We are glad to read that you have enjoyed your stay.

In regards to shower heads, can you please kindly provide more information to me? I can be contacted on+61 3 9934 0000 or via email ssun@adinahotels.com.au. I look forward to hearing from you.

Many thanks

Kind regards

Samuel Sun
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,848 - 1,854 of 2,497 reviews

Reviewed July 29, 2014

Friendly, welcoming, do anything for you service; suite very comfortable and roomy; quiet at night but close to transport and shopping; Best was comfortable beds; can't think of anything we didn't like

  • Stayed: July 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Leone N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samuel S, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded August 6, 2014

Dear Leone N,

Thank you for your kind words. It is always a great pleasure to receive positive feedback like yours, especially comments like ‘Do anything for your service’ and ‘cannot think of anything we didn’t like’. I have shared your comments with the team. I am sure it will serve as a great encouragement to all of us to continue to deliver excellence in service to every guest.

We hope to see you again in the near future.

Many thanks

Kind regards

Samuel Sun
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

We had a 3 bedroom apartment. The apartment was much larger than I had hoped for. Each bedroom had it's own television. The bathrooms were both very large and the showers were good. The beds were incredibly comfortable. The staff were very helpful and friendly. The location of the apartment was brilliant and such an easy walk to wherever you needed to go and taxis were easy to come by. Also has some great restaurants near by - you are spoilt for choice. Would highly recommend a stay here.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with this hotel
Thank PF1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samuel S, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded August 6, 2014

Dear PF1972

Thank you for providing such a thorough review regarding your recent experience at Adina Apartment Hotel Melbourne. Many of our guests are overwhelmed by the space of our three-bedroom apartments. It’s very rare to find such spacious apartments in the heart of Melbourne CBD. Therefore when looking for this particular type of accommodation, it is important that you book in advance to avoid disappointment. They are our most popular room type, especially on weekends. Melbourne is known for its laneway cafés and restaurants. When staying with us, the choice of cuisine you desire is at your door step. Hardware lane is not even 100 meters way, just to name one.

Thank you once again for your feedback and recommending us on Tripadvisor. We look forward to welcoming you back for more great stays.

Kind regards

Samuel Sun
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

We had a studio apartment - we were disappointed in the size - as it was extremely small. However, the position of the hotel was excellent and staff were helpful. Car park was on site - so very handy. Thank you

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Cathie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samuel S, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded August 6, 2014

Dear Cathie V

Thank you for your recent support and advising us about your stay at Adina Apartment Hotel Melbourne.

I am sorry to read that the size of our standard hotel room did not meet your expectations. On your next stay, I will recommend to try one of our one, two or three-bedroom apartments, which is also highly recommended by our guests as you can see from below testimonials. Should you like to book one of these apartments, please do not hesitate to contact us directly.

On the other hand, I am glad to read that you have found our hotel has an excellent position in our fantastic city, along with helpful and friendly team members who are always available to assist.

Thank you again for your support. We hope to see you again in the near future.

Kind regards

Samuel Sun
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

Excel customer service, with easy check in and out. We had a 3 bedroom apartment quite high up with great views especially at night. What I liked best was the central nature of the hotel. I have stayed in Melbourne many times but this hotel was close walking distance to shops, restaurants and markets. Taxis out front of hotel made it easy to get around as well. Would have liked tram line outside of hotel but just one block away.

  • Stayed: July 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Judy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samuel S, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded August 6, 2014

Dear Judy T

Thank you for sharing your thoughts regarding your recent stay on Tripadvisor.
It is a pleasure to read that our centralised location has met your expectations, along with our generous 3-bedrooms apartment and great customer service. As you have mentioned in your feedback, we are within walking distance to all CBD highlights. Furthermore, if you need to venture out further, the taxi rank at the front and tram stops on the corner will definitely make it easy.

Once again, thank you for your review and support. We hope to see you again soon.

Kind regards

Samuel Sun
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

After a trip overseas we had a few days in Melbourne before returning to Canberra. The one bedroom apartment provided us with everything we needed including washing and drying facilities. Great location and fantastic adjoining cafe/restaurant called Queen Street Rescue that did wonderful breakfasts and also provided room service.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Denise-David-M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samuel S, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded August 6, 2014

Dear Denise-David-M

Thank you for taking the time to share your experience at Adina Apartment Hotel Melbourne. It is always a great pleasure to receive positive feedback and top-mark ratings. I have shared your feedback amongst the team. I am sure it will encourage us greatly as we aim to deliver quality accommodations and unparalleled services to all our guests.

Thank you once again for your support. We hope to see you again in the near future.

Kind regards

Samuel Sun
Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

I stayed at Adina Queen Street last weekend and had a great stay. The apartment is spacious, everything very clean and well equipped. The location is great in walking distance to everything. Check in and checkout were easy and the staff happily stored our luggage after checkout. Would definitely stay here again.

  • Stayed: July 2014, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank coogeegirl169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samuel S, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded August 6, 2014

Dear Coogeegirl169

Thank you for your kind feedback. We are pleased that you have had a great stay over last weekend, and made the most of what our location can offer. I am also glad that the team has assisted you not only during your stay, but also after departure which, I hope, allowed you to further explore our great city.

Thank you again for your review. We look forward to welcoming you back for more great stays.

Kind regards

Samuel Sun
Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Melbourne

Address: 189 Queens Street, Melbourne, Victoria 3000, Australia (Formerly Medina Grand Melbourne)
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Melbourne
#22 Romantic Hotel in Melbourne
#26 Business Hotel in Melbourne
#42 Luxury Hotel in Melbourne
Price Range: $109 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Adina Apartment Hotel Melbourne 4.5*
Number of rooms: 155
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Also Known As:
Medina Grand Melbourne Hotel Melbourne
Medina Grand Hotel Melbourne
Melbourne Medina Grand Hotel

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