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Adina Apartment Hotel Melbourne
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Reviews (2,776)
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All reviewsqueen streetgreat locationhardware lanethe penthousecentral locationbourke st mallroom servicefull kitchenwithin walking distancegreat place to stayliving areastay there againgreat roomhome away from homebusiness tripshort walkwashing machine
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Reviewed April 8, 2013

Stayed here for a couple of nights and found it very nice. The staff were very friendly and helpful whenever we needed information.

We had a one bedroom apartment which was of a decent size and had everything we needed. The bed was nice and comfortable. The location is very central and it's easy to get around.

Would certainly stay here again.

  • Stayed: February 2013, traveled as a couple
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1  Thank Graeme B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded May 13, 2013

Dear Graeme B,

Thank you for the time you have taken to provide us with your feedback!

Myself and the team are so pleased to read that you enjoyed your stay at Adina Apartment Hotel Melbourne. We are extremely glad that you not only mentioned that the facilities of the hotel were comfortable and had everything in which you required, but also that you had found our team to be extremely “friendly and helpful whenever you required information”.

On your next trip to Australia we hope to welcome you back to Adina Apartment Hotel Melbourne.

Kind Regards

Alexandria Tibbetts
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

Stayed 3 nights with my family in a 2 bedroom. You know when a place is clean when your bare feet feel clean after walking on the carpet. Great location and cafe next door is great. Location is ideal for anywhere in the city

  • Stayed: April 2013, traveled with family
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Thank tightaharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

Situated right in the centre of Melbourne, it's a short walk anywhere you want to go. A few blocks to china town, swanston, little burke, federation square, free city tram, a few more to the Victoria Market - you honestly can't beat that.

The apartment was spacious and clean with lots of power socket. The kitchen is fully stocked (minus can opener). I wouldnt shop at the convenience stores nearby because it's too expensive, but a few blocks north-east there is a woolsworth, and by federation square there's a Coles express for all your cooking needs. Definitely a good place! The only downside was that their cleaning schedule is pretty inconsistent but as long as you are not in the hotel room during the day, it should be okay.

  • Stayed: March 2013, traveled as a couple
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1  Thank lynnie_poops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded May 13, 2013

Dear lynnie_poops,

Thank you for taking the time to provide your review of Adina Apartment Hotel Melbourne.
I am delighted that you found the hotel’s location to be a great base to explore our wonderful city and that our rooms were clean and spacious.

Whilst I agree that convenience stores can be more expensive than supermarkets, the hotel is only few short blocks away from the all the fresh produce that the Queen Victoria Markets can offer.

We appreciate your comments regarding housekeeping and I have addressed your concerns with the Housekeeping Department to improve our overall guest experience.
On your next trip to Australia we hope to welcome you back to Adina Apartment Hotel Melbourne!!

Warm Regards

Alexandria Tibbetts

Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

This is the second time I have stayed at Adina in Queens Street with my family for our annual city experience. We had stayed at the Hilton the night before and at nearly half the rack rate of the Hilton I would have to say this was comparable. The decor was modern, rooms were clean and beds comfortable. The location is within walking distance of all attractions and shops. We will stay here again. I didn't like having to pay $21 for parking but having to do the same at the Hilton the night before I assume this is the done thing. Overall it was a pleasant experience.

  • Stayed: March 2013, traveled with family
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2  Thank Jendan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded May 13, 2013

Dear Jendan65,

Thank you for the time you have taken to provide your feedback on your recent stay at Adina Apartment Hotel Melbourne. The team and I are delighted to read that you enjoyed your stay with us!

I am thrilled to read that not only are you are a return guest to our hotel and enjoyed the modern decor and comfortable beds that were both a part of the hotel’s recent refurbishment but also took pleasure in exploring the great city of Melbourne from Adina’s central location to all attractions and shops.

The hotel unfortunately does not own the rights to the car park located within the hotel, but offers the discounted flat nightly rate, whereby public parkers can pay up to $75 per day in order to ensure the satisfaction and security of guests whilst staying at the hotel.

Myself and the team at Adina Melbourne look forward to welcoming you back to the hotel in the near future and becoming a part of your “annual city experience”.

Warm Regards

Alexandria Tibbetts
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

Stayed for a mum/daughter weekend in Melbourne. We arrived quite late our first night and discovered one of the aircons in our two bedroom apartment wasn't working. The staff acted on it straight away and did what they could at the late hour. When the next day it was determined the problem couldn't be fixed we were upgraded to another room. Alex, one of the managers, was fabulous with the whole situation. The rest of the stay was amazing. The rooms were lovely with the most spectacular views of the city. We were in a few blocks walking distance from the great shopping venues of Melbourne such as Bourke street and Queen Victoria markets. Every staff member we had dealings with was friendly and helpful and we would definitely stay here again!

  • Stayed: March 2013, traveled with family
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Thank Cassidy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this reviewResponded May 13, 2013

Dear Cassidy C,

The Team are absolutely thrilled to hear you enjoyed your recent stay at Adina Apartment Hotel Melbourne. Thank you for taking the time to provide us with your positive feedback and glowing review in relation to the guest service provided by the team at the hotel.

I would like to take the time to apologise once again for the inconvenience caused by the fault with the air-conditioner in your first Apartment, and I thank you and your daughters for remaining patient and understanding whilst we tried to rectify the situation. The team and I are delighted that we could improve your stay once this was rectified in order to make the remainder of your reservation “truly amazing”.

Once again the team at Adina Apartment Hotel Melbourne thank you for your feedback and would love to welcome you back again next time you are in Melbourne for your girls weekend away.

Kind Regards

Alexandria Tibbetts
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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