We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Park Hyatt Melbourne
Ranked #8 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed May 14, 2013

My partner and I stayed at the Park Hyatt for one night as we attended a wedding in the city. We stayed in the Park King Room and I was very pleasantly surprised the room was immaculate very clean, the bathroom was huge with a spa bath and television. The shower even had side jet projector things ( not sure how to explain it) but basically you get your regular shower from the top and extra water jets massage the rest of you. Check in and check out was smooth, however I was a little annoyed when I picked up my car from the valet and as it was parked near the exit of the entrance I took my keys and walked to my car and it was left unlocked... Less than impressed considering our baggage was in the car. Other then that I enjoyed by stay.

Stayed: May 2013, traveled as a couple
Thank Aussie_AAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this reviewResponded May 22, 2013

Thank you for your positive review on Trip Advisor.

It was pleasing to read how much you enjoyed your stay, the room you were allocated and indeed the features of the bathroom et al. That said, I cannot ignore your comments about the incidence with your car and for that I am terribly sorry as what took place should most certainly not have. Thank you though for bringing it to our attention. I will ensure this is investigated and that we reiterate to our team the importance of sticking to implemented policies and procedures.

Please let me know when you plan to return so that I can personally look after you.

I trust you are well.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002 Australia
Phone: +61 (0)3 9224 1234
Email: sholto.smith@hyatt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,821)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,187 - 2,193 of 2,821 reviews

Reviewed May 14, 2013

Used to always stay at a sister hotel in Melbourne, but not any more! This hotel has great rooms, excellent consistent service from all staff encountered from the most junior to senior, good restaurant and room service and is very well situated. More than happy to recommend and will definitely be back.

Stayed: May 2013, traveled on business
4  Thank Dillon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this reviewResponded May 22, 2013

Thank you for taking the time to write a review on Trip Advisor.

I was delighted to read that we have become your preferred hotel of choice while in Melbourne and that you enjoyed your recent stay here with us! Always good to receive positive comments and yours will be shared with the team.

Please let me know when you plan to return so that I can personally look after you.

I trust you are well.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002 Australia
Phone: +61 (0)3 9224 1234
Email: sholto.smith@hyatt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

What a lovely place to stay! It was elegant, stylish and very indulgent. From, dropping the car off with the smiling valet to check in, with the lovely and helpful Elise, to our very elegant
King Park room, we knew we had entered a world of luxury. The amenities in the room were top class and we really appreciated the Nespresso machine. I couldn't find George Clooney anywhere though. The bathroom was huge and the bath could've housed a family of four! The room was lovely and quiet despite being close to the lift. Breakfast in the Radi restaurant was lovely but very busy. But then again it was Mothers Day. We totally enjoyed our stay and look forward to returning soon. Thank you to all the lovely staff at the Park Hyatt for making my Mothers Day one to remember.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Peter Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this reviewResponded May 22, 2013

Thank you for your glowing review on Trip Adviser. I think your use of the word “Elegant” is most appropriate but then again I suppose I am bias.

Your note regarding Elsie is also noted and I can assure you will be shared with her. Positive feedback regarding our team is always appreciated and Elsie will be awarded appropriately.

Please let me know when you plan to return so that I can personally assist you.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002 Australia
Phone: +61 (0)3 9224 1234
Email: sholto.smith@hyatt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

Very nice and quite hotel, the stuff are very helpful
I like the atmosfer in this hotel , it make you feel like you are at your own house
Me and my wife hade a lovely stay and well definitely came back to stay here in our next trip

Stayed: April 2013, traveled with family
Thank Leo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this reviewResponded May 22, 2013

Thank you for your positive review on Trip Advisor.

It was great to see that you and your wife felt like you were both at home while staying here. That’s got to be a good thing!

We’d be delighted to welcome you back and I look forward to hearing from you so that I can personally assist you with your accommodation requirements.

Thank you again for your very kind words.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002 Australia
Phone: +61 (0)3 9224 1234
Email: sholto.smith@hyatt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

A very sophisticated spot for afternoon tea. Came here for a mid-week birthday treat and felt thoroughly revived after progressing through my caddy full of treats over the best part of an afternoon. Loved being seated in a full lounge, window seat, with courtyard views (and not relegated to smallest table setting, as solo patrons sometimes are). Every detail in the tea lounge is immaculate, without being prim or intimidating. Though I'm partial to a dainty salmon and caper sandwich or two, have to say the main attraction were the petit deserts. The only crumbs I left behind were the macaroon, which has been done to distraction. Scones were delectable and serving generous. Thankyou to the lovely young Asian gentleman (rick?) for the uniquely warm service.

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Cleanliness
    • Service
Thank PaulaHWithoutAnAlias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this reviewResponded May 22, 2013

Thank you for your wonderful review on Trip Advisor about your wonderful experience at Park Hyatt Melbourne.

I was very pleased to read your super note about your high tea experience and can advise that I shared these with our director of food and beverage and in turn we have also awarded Rick with some points. Feedback of this nature really assists us in our day to day operation as it further cements how delivering great service and going the extra mile is worthwhile.

Please let me know when you plan to return so that I can personally look after your requirements.

I trust you are well.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002 Australia
Phone: +61 (0)3 9224 1234
Email: sholto.smith@hyatt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Set on a quiet side street just a couple of minutes walk from the main thoroughfare, this property exceeded expectations on comfort, cleanliness, level of service and value. Having not stayed in a Hyatt for some time, I was pleasantly surprised to see the high level of quality being put forward. In addition to being helpful with small day-to-day requests, the staff went the extra mile to provide advice and assistance when illness sidelined one of our number. A true oasis of calm and relaxation. And did I mention the excellent spa and exercise facilities that are complementary for hotel guests?

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lustytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this reviewResponded May 21, 2013

Thank you for taking the time to post such a positive review on Trip Advisor! I liked the title of your piece too! “A True Gem!”

Please do let me know when you plan to return so that I can personally look after you.

I trust you are well.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002 Australia
Phone: +61 (0)3 9224 1234
Email: sholto.smith@hyatt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Luxury rooms, big king beds that are so soft and comfy, wide bathrooms light and airy. Good showers. Downstairs great food at Radi restaurant or a simple coffee enjoying the sunday piano near Radi is an experience to remember. If taking a swim it's just above the lobby level with the spa and beauty area. Great pool. Only a five minute walk to get into famous Collins Street.

Room Tip: Cathedral (St Patricks) view is excellent. Get a King Room. Enjoy
See more room tips
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 53bob22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this reviewResponded May 20, 2013

Having just read your review on Trip Advisor I would like to thank you for taking the time to do this.

It appears you were able to sample many of the hotel’s facilities, from radii, to the tea lounge and indeed the hotel’s swimming pool! All good and I was delighted to read that your experiences were all those of good ones.

Please let me know when you plan to return so that I can personally look after you.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002 Australia
Phone: +61 (0)3 9224 1234
Email: sholto.smith@hyatt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Southbank
The Langham, Melbourne
The Langham, Melbourne
#6 of 161 in Melbourne
5,782 reviews
Central Business District
Grand Hyatt Melbourne
Grand Hyatt Melbourne
#23 of 161 in Melbourne
4,433 reviews
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#3 of 161 in Melbourne
2,415 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Sofitel Melbourne on Collins
Central Business District
The Westin Melbourne
The Westin Melbourne
#16 of 161 in Melbourne
2,016 reviews
Central Business District
The Hotel Windsor
The Hotel Windsor
#29 of 161 in Melbourne
8,413 reviews
Show Prices
Show Prices
Show Prices

Been to Park Hyatt Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hyatt Melbourne

Address: 1 Parliament Square | off Parliament Place, Melbourne, Victoria 3002, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Melbourne
#3 Spa Hotel in Melbourne
#4 Family Hotel in Melbourne
#4 Romantic Hotel in Melbourne
#7 Luxury Hotel in Melbourne
Price Range: $212 - $2,326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Melbourne 5*
Number of rooms: 240
Official Description (provided by the hotel):
Overlooking St. Patrick’s Cathedral, Fitzroy Gardens and the cosmopolitan mix of Victorian and modern architecture of the central business district, Park Hyatt Melbourne offers an exclusive sanctuary in the heart of the city. Our hotel in Melbourne CBD provides a warm ambiance and exceptional levels of personalised service and luxury amenities. Renowned for having the largest 240 guestrooms & suites in Melbourne with walk in robes, Italian marble ensuites and open windows, our luxury hotel provides an unparalleled experience of elegant, contemporary luxury. Guests are invited to enjoy the award-winning radii restaurant & bar, the vibrant Tea Lounge and Park Club Health & Day Spa featuring an indoor aquamarine pool, spa, sauna, gym and private sun deck. Our Melbourne hotel is only 22km from Melbourne Airport, and is convenient to most city attractions around the city centre. It is within walking distance to the Melbourne Cricket Ground (MCG), home of the Australian Football League (AFL) and test cricket, The Melbourne Museum and the best boutique shopping, cafes, restaurants and theatre districts. Park Hyatt Melbourne is also ideally positioned just steps from Parliament Station and Melbourne's free tram zone. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Expedia, Travelocity, Hotels.com, Ctrip TA, Orbitz, Hotwire, Evoline ltd, Cancelon, TripOnline SA and HotelQuickly so you can book your Park Hyatt Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing