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“Melbournes Largest , sumptuous bed rooms, impeccable club Lounge, gorgeous interiors!!!!!”

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Park Hyatt Melbourne
Ranked #6 of 159 Hotels in Melbourne
Certificate of Excellence
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Melbournes Largest , sumptuous bed rooms, impeccable club Lounge, gorgeous interiors!!!!!”
Reviewed June 3, 2012 via mobile

With many stays here,now, this Hotel has the best service we have experienced in Australia, and a club Lounge , that is superlative, and the valet parking staff so professional and obliging.

Regular rooms are gigantic, beautiful finishes, and always well serviced and oh so clean. Tranquil, top end of town, and beautiful surrounds. Front desk staff are friendly, and switched on. The tram goes by,just out the front, or its a nice stroll into downtown. Comparedto some other 5 star Hotels, Park Hyatt is a 6 star!!! Great pool and gym, and the whole palce is so serene and visually pleasing on the senses.

Stayed May 2012, traveled as a couple
Helpful?
1 Thank svendiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this review, June 4, 2012
I was delighted to read your post on Trip Advisor.

I think fair to say that you and your wife enjoyed your recent stay with us from your accommodation to your interaction with our team. The latter so important too and your confirming that these were of a positive nature is certainly that of encouraging to read. I will ensure these comments are shared with all. I was of course also delighted with your feedback about the Gymnasium, the hotel's cleanliness and our surrounds.

We look forward to welcoming you both back to Park Hyatt Melbourne in the not too distant future and when you do have dates in mind then please contact me directly so that I can personally look after your accommodation requirements.

I trust you are both well.

Very best regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Australia
Phone: +61 (0) 3 9224 1234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (356)
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Sydney
Level Contributor
140 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed June 2, 2012

Had a two day stay for a meeting in this top class hotel. The meeting facilities, rooms, and restaurants were as expected from a five star hotel. What was great however was the indoor heated pool long enough to do laps and a very well equipped gym. It does make the stay away from home more bearable when in such nice surroundings. The staff were also very attentive.

Room Tip: Enjoy the TV in the bath.
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanaliSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this review, June 4, 2012
Thank you for writing such a positive review on Trip Advisor.

I was delighted to read that you enjoyed your time here and that you were able to sample some of the hotel's facilities, namely, our Park Club Health and Day Spa, especially our 25 meter indoor heated pool and indeed our gymnasium. Your comments about our attentive staff have also been noted and will be shared with all. It is of course through feedback of this nature that enables us know that our striving for excellence is worth the effort.

We hope you will be able to return and when you do then I would hope you will feel free to contact me so that I can assist you with your accommodation requirements.

I trust you are well.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Australia
Phone: +61 (0) 3 9224 1234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed May 31, 2012

My husband and I celebrated our anniversary at the Park Hyatt and loved the beautiful room with the corner spa and shower with dual shower-heads. The room was pricey but we felt it was worth it for a special occasion. We had excellent meals in the restaurant and recommend this hotel for couples who can afford it. The location can be a little bit difficult for tourists or business travellers.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stefmsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this review, June 4, 2012
Thank you for writing such a fantastic review on Trip Advisor.

It would seem you enjoyed every aspect of your stay with us and for that I am delighted. Do let me know when you plan to return so that I can personally look after your accommodation requirements.

Best regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Australia
Phone: +61 (0) 3 9224 1234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New South Wales, Australia
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 30, 2012

i have worked in the industry, and travel a lot for business and pleasure. i always stay on an executive floor. this hotels executive floor staff were attentive without being nosy. nothing was a bother. great location in the paris end of collins street.

Room Tip: stay away from lift wells.
See more room tips
  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this review, June 3, 2012
Thank you so much for taking the time to post such positive comments on Trip Advisor.

It would appear you enjoyed your stay with us and I am delighted that you also enjoyed our Park Lounge. The latter certainly that a great facility if I do say so myself, and one that we too feel is worth the small amount nesesary to cover the inclusion thereof.

I note your saying you travel allot and would hope you will be returning to Park Hyatt Melbourne again soon and that when you do I would welcome contact from you so that I can personally take care of your accommodation requirements.

I write this trusting you are well.

Best regards,


Sholto

Sholto Smith (Mr)
Resident Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Australia
Phone: +61 (0) 3 9224 1234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
160 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed May 29, 2012

stayed here during Melbourne cup week room was excellent very spacious and well equipped
WiFi very expensive so we used good old McDonald's 300 meters away for our free Skype calls home
staff helpful as you would expect for the rating and price and well located for the excellent free inner city circle tram(see our separate review) stop just 100 meters away
breakfast over priced

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this review, June 3, 2012
Thank you for taking the time to write comments on Trip Advisor.

I think from reading your comments that it would be fair to assume that you enjoyed your stay. Needless to say I was disappointed to read that the internet charged marred your otherwise positive stay with us. The internet issue is a tricky one as the service is provided to us via a third party and with that, we are charged with each and every connection, the latter of which we then on charge. Of course this is of little interest to you but I would like to let you know that we are always looking into ways to better the arrangement but at this point we are contractually obliged. Your comments too re the cost of breakfast is also noted and has been shared with the food and beverage team as it is of course through feedback of this nature that enables us to improve on what we do so thank you.

Please do let me know when you plan to return so that I can ensure you are well received and looked after.

I write this trusting you are well and if you are in the UK that you are enjoying the jubilee celebrations!

Best regards,


Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Australia
Phone: +61 (0) 3 9224 1234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 28, 2012

Spacious rooms, great location. For business and leisure (stay 2-3 days) it's a perfect hotel. Just when the door of your neighbor closes it's wakes you up. Other than this great.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juanus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this review, June 3, 2012
Thank you for your glowing critique post your recent stay at Park Hyatt Melbourne.

While I can see you enjoyed most aspects of your stay I could not help noticing the negative inference re that of the slamming door and it waking you up. That would be most annoying! I would welcome your contacting me so that I can ask you the room in which you stayed in so that we can then go to the surrounding rooms to adjust their door closers as it sounds to me that they need this to be done so as to stop this from happening.

I would also welcome contact from you when you wish to return so that I can personally look after your accommodation requirements.

Kind regards,

Sholto

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Australia
Phone: +61 (0) 3 9224 1234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 24, 2012

For the business traveller this hotel is in an awkward part of town. A real 80's look and feel. If you are travelling for pleasure the location would be less of an issue. Overall the hotel was a bit boring. One staff member on checkout at 830 am?

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mwills2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SholtoSmith, General Manager at Park Hyatt Melbourne, responded to this review, June 3, 2012
Thank you for your feedback on Trip Advisor, albeit of a negative nature. I was of course disappointed to read that you found our hotel to be dated, poorly located and boring. The latter feedback not often received and I am sorry we did not tick all the boxes for you. I would welcome you back to stay again and should you decide to do so then please contact me directly so that I can personally look after your accommodation requirements and perhaps arrange to meet you.

I trust you are well and thank you again for your feedback.

Kind regards,

Sholto Smith (Mr)
Hotel Manager
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Australia
Phone: +61 (0) 3 9224 1234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Melbourne

Property: Park Hyatt Melbourne
Address: 1 Parliament Square | off Parliament Place, Melbourne, Victoria 3002, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Melbourne
#3 Spa Hotel in Melbourne
#4 Family Hotel in Melbourne
#4 Romantic Hotel in Melbourne
#5 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Melbourne 5*
Number of rooms: 240
Official Description (provided by the hotel):
Overlooking St. Patrick’s Cathedral, Fitzroy Gardens and the cosmopolitan mix of Victorian and modern architecture of the central business district, Park Hyatt Melbourne offers an exclusive sanctuary in the heart of the city. Our hotel in Melbourne CBD provides a warm ambiance and exceptional levels of personalised service and luxury amenities. Renowned for having the largest 240 guestrooms & suites in Melbourne with walk in robes, Italian marble ensuites and open windows, our luxury hotel provides an unparalleled experience of elegant, contemporary luxury. Guests are invited to enjoy the award-winning radii restaurant & bar, the vibrant Tea Lounge and Park Club Health & Day Spa featuring an indoor aquamarine pool, spa, sauna, gym and private sun deck. Our Melbourne hotel is only 22km from Melbourne Airport, and is convenient to most city attractions around the city centre. It is within walking distance to the Melbourne Cricket Ground (MCG), home of the Australian Football League (AFL) and test cricket, The Melbourne Museum and the best boutique shopping, cafes, restaurants and theatre districts. Park Hyatt Melbourne is also ideally positioned just steps from Parliament Station and Melbourne's free tram zone. ... more   less 
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Also Known As:
Park Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt

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