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Hotel Lindrum Melbourne - MGallery Collection
Ranked #19 of 158 Hotels in Melbourne
Certificate of Excellence
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866 reviews from our community

Traveler rating
    481
    307
    63
    11
    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Cramlington, England, United Kingdom
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 9, 2014

Boutique hotel on the edge of central Melbourne.
Tram stop outside the door.
We were welcomed with a drink of iced tea when we checked in. Helpful reception staff.
Open plan ground floor (reception, restaurant, bar, billiard table) means sound travels up the open stairwell to rooms from the bar - we were on the first floor so perhaps more aware of this.
There was a good choice of breakfast, although staff not always available. There were only two staff serviing, and even if only one or two tables were occupied the staff seemed to disappear into the kitchen for long periods.
Restaurant very quiet for dinner. The menu offered 2 different steaks (striploin and fillet?) and I'm sure they gave me the wrong one - I ordered the fillet but what I got was nothing like a fillet steak I'd get in the UK or USA.
Breakfast 3 egg omelette was quite small.
Room well appointed, comfy bed, nice toiletries provided.
Rooms on the side of the building had no view apart from a concrete wall a few feet away.

Room Tip: Ask for a room on the front so you get some daylight.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, March 18, 2014
Dear guest,

We really appreciate your in depth feedback – thank you !

Although you mention a nice welcome and helpful reception staff, I am disappointed to hear that the service you received for breakfast was below standard. I apologise if this in anyway detracted from your stay.

We also obviously got your dinner order incorrect- again I apologise.

I am glad you enjoyed your room. Once again thank you for taking the time to write a review and I apologise again for the poor level of service you received across dinner and breakfast.

I do hope you will consider returning in the future.


Best wishes,


Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
271 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 8, 2014

We loved the Lindrum. It's on a busy street but street noise was never a problem. From the moment you walk in through the heavy wooden door at the entrance you feel you are in a bit of an oasis that takes you away from the hustle and bustle outside. VERY comfortable bed and clean, spacious room. Walking distance to most of the cultural attractions in Melbourne. Right next to Fitzroy Park--a great place to walk or jog. Loved the location. Friendly and helpful staff, nice breakfast. I recommend this hotel. Great value!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank activenretired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, March 18, 2014
Dear guest,

It is a pleasure to hear that you love the hotel! Thank you for your review.

It sounds like you really enjoyed both the hotel and location with easy access to parks around.

Thanks again for your recommendation and we look forward to welcoming you back.

Best wishes,


Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
129 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 4, 2014

There was a time when I was a regular at The Lindrum; business was taking me to Melbourne regularly and a chance recommendation had brought me to what was then one of Melbourne's best independent hotels. I liked its quirky charm and spacious and rather spectacular rooms - most of all I liked the stylish, yet warm service. Now part of the MGallery Collection from Accor the hotel lives up to fond memories. With its handy location and continued focus on customers (including free wi fi and what may be the best beds ever) it adds lustre to a trip to Melbourne for business or pleasure.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dsm1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, March 18, 2014
Dear guest,


We welcome you back as a loyal guest.

It is great to hear that returning was a great experience for you-

I am so glad to hear that you loved the beds as we replaced all beds at the end of last year and upgraded to the new Accor 5 star bed as part of our rooms refurbishment.

We look forward to welcoming you back on your next trip to Melbourne whatever the occasion.

Best wishes,


Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 4, 2014 via mobile

We enjoyed a 2 night stay at the Lindrum, the hotel is modern stylish and relaxed. The room was large well appointed clean and quiet. The view however was of the adjoining car park so the blind was closed the entire time. The bathroom with bath tub was a bonus. The location is central and convenient. The staff were professional efficient and attentive.

Stayed March 2014, traveled as a couple
Helpful?
Thank Panda59-Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, March 12, 2014
Dear guest,

Thank you for your feedback. We appreciate you taking the time to write a review. It is fantastic to hear that you enjoyed the room, design and quiet location.

I apologise that we can’t do much to change the view in our city centre location.

We trust this will not deter you from returning.

Best wishes,


Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 1, 2014

The hotel is tastefully decorated and a cosy place that we stayed for 5 nights in Melbourne.

We stayed there for our honeymoon and mentioned that in our booking, to our pleasant surprise, the hotel arranged for some chocolates and sparkling wine for us.

Bhuvan, the staff who checked us in was very candid and friendly and he wrote and handwritten note to congratulate us for our recent wedding and welcome us to their hotel.

I used to travel a lot for work and really dislike housekeeping to rearrange my stuffs, Hotel Lindrum housekeeping were very good in the sense that they tidy it but did not rearrange my stuff.

They have a pillow menu that you can choose from according to your preference. The room is very spacious.

There were some little surprises (a small pack of mixed fruit and nut) left in the room almost every other day.

As the rooms and bathroom has wooden flooring, some of them have started to warp a bit due to moisture.

The hotel is located near the corner of Flinders Street and Spring Street, therefore it is near to Melbourne Centre and yet on the quieter part of town with a tram station stone throw away from the hotel.

As the card in the bedside table suggested, the team wants their guests to be happy. We would definitely stay there again if we are in Melbourne.

One feedback for the hotel would be the possibly of installing a ramp for guests with heavy luggage instead of having to lug it up the steps at the entrance of the hotel.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YannYng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, March 10, 2014
Dear guest,

Congratulations on your recent wedding celebration and thank you for choosing to stay at Hotel Lindrum for your honeymoon.

It is fantastic to hear that you appreciated the little touches that we like to think makes our hotel special!

Your suggestion regarding easier access is appreciated and taken on board. I also note your comment in respect of the bathroom floors we have in the past year completed over half of the hotel and hope to get to work on the remainder in the near future.

Once again thank you for taking the time to comment. We look forward to welcoming you back in the future.

Best wishes,


Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 21, 2014

Stayed here mid Feb 2014 for three nights, had a deluxe room facing the stadiums and botanical gardens. A great little hotel where the staff just try a little harder making for a very pleasant stay indeed. It's a smaller boutique style hotel, more intimate & personal than the larger mainstream hotels. Large rooms with all the bids needed for a relaxed stay - extra comfy beds. Simple restaurant and bar area that provided a very good breakfast and prompt room service. Location is excellent with a short stroll into the city and public transport, trams just outside the hotel. Flinders lane, just behind the hotel and the surrounding area offer some of the best and most innovative new restaurants in Melbourne.
Ultimately it's staff that makes all the difference, thanks for a lovely stay. Recommended!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coober
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, March 10, 2014
Dear guest,


Thank you for your recent feedback. We really appreciate your comments. It really is a pleasure to learn that you appreciated the level of service and the intimate atmosphere.

We agree that we are ideally placed to experience all that Melbourne has to offer.

Thank you for your recommendation and we look forward to welcoming you back in the future.


Best wishes,

Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Lindrum Melbourne - MGallery Collection

Property: Hotel Lindrum Melbourne - MGallery Collection
Address: 26 Flinders St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Melbourne
#15 Business Hotel in Melbourne
#18 Luxury Hotel in Melbourne
#32 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Lindrum Melbourne - MGallery Collection 5*
Number of rooms: 59
Official Description (provided by the hotel):
Hotel Lindrum is a boutique style hotel that combines modern design with the ultimate in contemporary facilities and personalised service. Ideally located in cosmopolitan Melbourne, close to all fashion, dining, cultural and sporting precincts. ... more   less 
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Also Known As:
Lindrum Hotel Melbourne

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