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“Perfect hotel in Melbourne”

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InterContinental Melbourne The Rialto
Ranked #43 of 160 Hotels in Melbourne
Certificate of Excellence
kuala lumpur
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Perfect hotel in Melbourne”
Reviewed March 3, 2011

The hotel is very well located on Collins street. So you can do all city center attractions by foot + using the free tram (line 35 : you will have a convenient tram stop between the hotel and the aquarium)
We have spent three days in a club room and a premium club room and it was perfect. Nice service 24h/day ( I needed the valet to bring my car at 4am and the car was ready) You can not believe that you are in Australia as usually service in hotels is rather limited if not inexistent.
the club lounge is very nice and once again with a very helpful and nice staff.
The rooms on the street are nicer and larger, but if you are sensitive to city noise (police and ambulance in Melbourne love to play sirens at night...) you will prefer a room inside the hotel as they are very quiet.
I do not know why the hotel is called the Rialto. I was afraid it was inside the Rialto tower. But it is a very nice and design restoration of two historic building.
to be noted a indoor nice pool and gym on top.

  • Stayed February 2011, traveled with family
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Helpful?
Thank mestribulations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at InterContinental Melbourne The Rialto, responded to this review, May 5, 2011
Dear mestribulations,

Thank you so much for taking the time to share your thoughts on your recent stay. You may be interested to know that the building that is on the right hand side of the two buildings when facing Collins Street is named 'Rialto' and was designed in the Venetian Gothic style by William Pitt for businessman Patrick McCaughan and constructed in 1890.

We look forward to welcoming you back to the InterContinental Melbourne The Rialto.

Kind regards,

Joerg T. Boeckeler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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melbourne
Level 4 Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 18, 2011

we stayed at the intercontinental for our anniversary. From the moment we checked in everything was great. we had a massage at endota spa which put us in a relaxed mood.
Had drinks and canapes in the club. The staff were very friendly especially Kishor who looked after us well.
We found the rooms to be quite big for 2 of us and quite clean. The buffet breakfast had alot of variety. Heaps of food and a great coffee. Overall very enjoyable weekend as the hotel is at the quieter end of collins st which suited us.

  • Stayed January 2011, traveled as a couple
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Helpful?
1 Thank radcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 16, 2011

Nice rooms. Business lounge was awesome. Glad work paid for it though

  • Stayed December 2010
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Helpful?
Thank Jmgslee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 15, 2011

Where do I start. This hotel made my trip to Melbourne memorable and now I can't wait to return. I have been lucky enough to stay in many 5 star hotels around the world, and this one is up there with the best of them. Staff were super helpful and friendly, and seemed genuine to help me and not just doing their job.

Rooms were very clean, spacious and the beds must be some of the most comfortable I have slept on in a long time. Love the fact the bathroom had a seperate shower and bath, as I am not a fan of showers over baths.

We were lucky enough to be upgraded to a club room and have access to the club lounge. The staff in the lounge are incredibly attentive without being intrusive and extremley helpful in tips in great restaraunts and bars.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank TravelBugVictim01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
3 reviews
Reviewed February 13, 2011

I have stayed in this hotel a few times now when in Melbourne and have had a wonderful stay every time. The staff have always been friendly and helpful - even when I accidentally locked myself out of my room! The rooms are very comfortable and spotlessly clean and the food always delicious. The breakfast choices are amazing.
I was also lucky enough to be treated to a massage treatment at the day spa on one of my visits and I can thoroughly recommend that as well. It was pure luxury!
I'll be back!

  • Stayed October 2010, traveled on business
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Helpful?
Thank AussieMum53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed February 12, 2011

As a frequent Sydney-Melbourne business traveller, I spend many nights in Melbourne. A colleague recommended me to book the Intercontinental and I was surprised. This hotel is probably one of the most underestimated top hotels in Melbourne. Excellent service (...my shirt was cleaned late at night), delicious breakfast and dinner, very nice room atmosphere (Bose-sound-system) and and great architecture. Working in the automobile industry, we focus on customer delight. But what I experienced at the Interconti was real customer delight!
I am looking forward to my next Melbourne trip!

  • Stayed January 2011, traveled on business
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Helpful?
Thank Chris201279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 11, 2011

My husband and I enjoyed a night of luxury in a club room. The style of the rooms and hotel was unique modern and luxurious. The staff, particularly in the club area and concierge were very helpful and nothing seemed too much to ask. I am very much looking forward to staying again.

  • Stayed February 2011
    • Value
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Helpful?
Thank Topsey21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Melbourne The Rialto

Property: InterContinental Melbourne The Rialto
Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#17 Business Hotel in Melbourne
#23 Family Hotel in Melbourne
#40 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Official Description (provided by the hotel):
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne

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