I stayed here for two nights after spending one night at the Holiday Inn at Tullamarine airport then one night at the Intercontinental in Adelaide. A couple of weeks ago I spent 2 nights at the Crown Metropol and one at the Crown Promenade in Melbourne. My fave was Intercontinental – Adelaide however in terms of this review being of a Melbourne hotel I would be more than happy to stay in any of the above places again (the Vibe Savoy is another good cheaper one and is directly across from Southern Cross station).
I spent two nights here on the company account but will review it as if I paid my own hard earned $’s for it.
Hotel is in a great location – only one block from Southern Cross railway station (where Skybus arrives from airport – you can also then get a separate skybus from station to various city hotels). Walking distance to Crown Casino, and right in CBD, etc.
Overall everything is positive about this hotel so I will list what I see as the only 3 negatives first up:
1. The room I was in was extremely small (#132). For a 4 or 5 star hotel this room is tiny. The king bed takes up the whole of the main space with just enough room each side to get out (does have small side tables each side). The bathroom is also pretty small but it is adequate.
2. Hotel needs more signage when you first get out of lifts to say where you then immediately go to get to your rooms (hard to explain but this could do with a little improvement).
3. Whilst the atrium effect looks great from the lobby I found it a tad impractical in terms of lack of natural light and lack of privacy. I opened the curtains in the morning and promptly had to close them again when I realised the glass was NOT one way (as I could see into another room myself).
The good stuff though, and why I would stay here again (if my company is paying):
Great location (as mentioned), very quiet room, very quiet and effective air con, good size flat screen TV, writing desk at end of bed is a very good size and has power points and data ports well laid out as well as video and audio jacks and a phone on the desk (as well as by the bed). In addition there is cupboard space (not a lot but adequate), fridge & mini bar, tea/coffee making, iron & ironing board, in room safe, Bose sound system (CD, radio, etc).
In the bathroom (albeit quite small but it was well lit) are good sized mirrors, a make up mirror, hairdryer, nice toiletries with nice amenities kit, scales (didn’t touch those after all the recent business dinners LOL) and the shower is equipped with 2 options – a wall/hand removable shower and also a full overhead rain shower. The towels are massive and fluffy. The water was warm (almost not hot enough) nor much water pressure (all 3 showers were identical) but not enough so to make it a negative.
The King bed was fantastically comfortable and the curtains are closed by pushing a button by the side of your bed. The curtains do their job fantastically as my room was very dark for sleeping (just as I like it but you can turn a little night light switch on if you want either side of the bed). There are reading lights operated independently on each side of the bed also and a big lamp and smaller reading lamp near the desk.
Staff were lovely in all area's and the restaurant (Alluvial) meal was very good (as were my room service dessert churros with chocolate sauce). Both breakfasts I ate in the dining room and they were fine - similar to other 4 & 5 star establishments (except the V Hotel in Bali which has the most sublime, ridiculous breakfast experience that nobody has beaten yet!). I liked the fresh juice machine to make my own morning vege juice (as I do this at home also).
Overall I was very happy with my stay here and would stay again but I am hoping next time I get a room a little bit bigger than Room 132 (on 1st flr). It didn’t really matter this time as I was primarily only in the room at night to sleep. If you are paying the high prices that a hotel like this asks (especially if for a special occasion) then I’d be asking first about the size of the room I would be getting first then I’d settle in and enjoy!
The reason I rated the 'value' as 3/5 (average) is the same as I rate most places over about $150 to $170 a night as average... the price paid just seems so over the top sometimes when I know I can stay at a little boutique hotel with everything I need for a fraction of the cost. Just because I really liked the place doesn't mean I think it is 'good value' overall. So ignore that rating if you like! :)
If the room had been more spacious to lay out your luggage and move around I would have rated this hotel 5/5. Perhaps other rooms are larger... if so and I get the chance to experience one of those (I'll be staying in Melb again in Feb for 3 days so I may choose here again) then I will most likely end up writing a 5/5 raving review about this lovely hotel! :)
- Official Description (provided by the hotel):
- Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more less
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- Also Known As:
- Intercontinental Melbourne The Rialto Hotel Melbourne