We stayed here for 1 night as it was close to the restaurant we were attending for a work related dinner. The room which would be one of the cheapest available in this hotel was quite small but very clean & comfortable. The rooms open to a balcony overlooking the restaurant/bar area which looks like it was originally a lane way between the two separate sections of the hotel and is covered by a very high glass roof. The balconies are divided by clear glass partitions but are really unusable as their are no chairs etc on any of them and the inner rooms at least don't have any outside views.
There was an abundance of staff to look after guests needs and we were very well treated by them. On check-in a $100 security payment was deducted from my Visa card which was refunded on check out. This caused the reception staff some problems at that time & despite my asking for eftpos to be used it was entered as a credit transaction which of course incurs an extra charge. I probably should have pushed this issue but didn't.
Continental breakfast cost $32 per person which is to my mind quite expensive but was fresh & tasty and the service was good. We also felt that $15 was excessive for 1 glass of wine in the Market lane Bar.
The room had a good sized TV with a number of PayTV channels and a Bose AM/FM Radio/Alarm/Music player on one side of the bed. This is probably the first time I have ever seen a top quality unit of this type in any hotel I've ever stayed at. Unfortunately it wouldn't pick up any AM stations so was useless to me being a tinnitus sufferer who likes to have the ABC Radio tuned at night which helps to overcome the effects of ringing in the ears. The commercial, advertisement laden stations are irritating with their louder ads are not much help to me.
As we get older my wife particularly dislikes round door knobs, as fitted in this room which for her were quite hard to open. Another minor annoyance was the noise made by some type of machine, maybe a loud vacuum cleaner or similar, which woke me at approx 5.00 am. As we were in an "inside" room I didn't expect to hear any noise of this type.
Being in the West end of Collins street it as well out of the city centre and we rarely visit this part of the city so am unlikely to need to stay here again.
It seems to me that the great service certainly comes at a price.
- Official Description (provided by the hotel):
- Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more less
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- Also Known As:
- Intercontinental Melbourne The Rialto Hotel Melbourne