We booked the Kingsgate from the Accor site and used a free night for the accomodation. The web page showed the rooms as being spacious and modern. On arriving the service to check us in was slow and the convenience of travelling with a car was very poor. When we got to the rooms they were very basic, yes clean but certainly not what we expected. The room was noisy due to airconditioning units outside the window making noise and this meant that our sleep was interrupted.
I had to go to collect my daughter from the Melbourne airport late at night and on leaving the hotel I checked with the night clerk if my car would be ok parked on the street in front of the hotel overnight. I had checked the parking signs and although, very busy signs with lots of different instructions on them, thought it looked ok up till 7.30 am in the morning. The Night clerk confirmed my interpretation that I would need to put money in the meter at or before 7.30am. We were travelling to Tasmania on the Sprit of Tasmania in the morning and hence were not keen to have the car parked in the provided parking station some 700 meters away. On going down to put some bags in the car at around 7.15 am, my car was in the process of being towed away as one of the many messages on the sign indicated that the road was a clearway from 6.30 am. I would have thought that the Hotel staff would have known this and advised me not to park there, particularly since I asked. Some $450 later my free night became a very expensive night, fortunately we just made the ferry.
- Official Description (provided by the hotel):
- Built in 1926, the ibis Styles Kingsgate Hotel, like Melbourne, provides a traditional European charm and service, together with modern facilities. Comprising of 171 rooms, equipped with in room Free Wi-Fi. ... more less
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- Also Known As:
- All Seasons Melbourne
- Accor Kingsgate Hotel