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“Great value for money”

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ibis Styles Kingsgate Hotel
Ranked #138 of 160 Hotels in Melbourne
Reviewed June 18, 2011

Despite the many bad reviews, I thought this place was great for a 3-star budget hotel - certainly in a different class from private ensuite rooms at a hostel, yet in the same price range. Location was good and room was recently refurbished - although not fancy, it was perfectly comfortable and clean (very comfy bed in particular). Big thanks to hotel staff for allowing me to postpone my trip by a day after my flight was cancelled at the last minute due to the volcanic ash cloud from Chile - no hassles at all and no fees charged. As others have mentioned, there was a bit of background street noise at night, probably typical for a inner city hotel, but if you're a light sleeper it may bother you - not excessive by any means, so didn't worry me at all.

  • Stayed: June 2011, traveled solo
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Thank andrew255093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,056 - 1,062 of 1,353 reviews

Reviewed June 17, 2011

  • Stayed: June 2011, traveled as a couple
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Thank 1207CHH
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KingsgateHM, General Manager at ibis Styles Kingsgate Hotel, responded to this reviewResponded June 27, 2011

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Reviewed June 17, 2011

What can I say? Service are great but housekeeping are poor. E.g. no bath towels, bed bug and they are not changing the bed sheets either.
Most of all, you have night club outside your bedroom windows and if rest or sleep you needed then FORGET IT.

  • Stayed: June 2011, traveled with family
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Thank lonely_angel9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingsgateHM, General Manager at ibis Styles Kingsgate Hotel, responded to this reviewResponded June 27, 2011

Dear Traveler,

Thank you for taking the time to tell us about your experience at the All Seasons Kingsgate. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies.

At All Seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

I have spoken with our housekeeping team to ensure a consistent service is provided daily to all guests, and have recently completed a service that confirmed zero presence of bed bugs throughout the hotel.

I am glad you enjoyed the service within the hotel and will be sure to share this with the team. You will be pleased to hear we are exploring the option of double glazing of the windows to aid in the reduction of noise from the city sounds.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Rob Unson
General Manager
All Seasons Kingsgate

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A TripAdvisor Member
Ulverstone
1
Reviewed June 16, 2011

Towels were not changed daily, no remote control for tv, access to power points was
not great - hospitality of staff was good. The first room we were allocated was a disgrace - heater was up against bed therefore no access to getting out on that side - you certainly got what you pay for - felt it was just an up market backpackers accommodation

  • Stayed: June 2011, traveled with friends
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2011

This hotel is great if you arent planning on spending much time in your room. Its is central to everything, we walked everywhere and if you need transport the trams are close as well. The rooms are small but are fine if you arent planning on spending much time in it. The complimentary breakfast each morning was good (continental buffet). Staff were helpful and friendly.
Good budget hotel, great location.

  • Stayed: June 2011, traveled as a couple
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Thank helnmat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
melbourne
1
Reviewed June 8, 2011

hotel was right in the city, easy to find, parking available though a little pricey at $22, rooms were a little outdated and small but very clean, breakfast was fantastic ( we upgraded from continental to cooked for an extra $6 each) well worth it! Beds were comfortable, only downfall was that we could hear people in other rooms.

  • Stayed: June 2011, traveled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Sydney
1
Reviewed June 8, 2011

Great location, just in the CBD, good value for money, beds were confortable. The type of hotel that does not offer too much but the essencial: a good bed and a nice hot shower. I would recomend if you are the type of person that just go to the hotel to have a shower and sleep. Very convinient for a busy tourist or a business person.

  • Stayed: June 2011, traveled with friends
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    • Rooms
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ibis Styles Kingsgate Hotel

Address: 131 King St, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Restaurant
Hotel Style:
Ranked #138 of 160 Hotels in Melbourne
Price Range: $70 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Kingsgate Hotel 3*
Number of rooms: 171
Official Description (provided by the hotel):
Built in 1926, the ibis Styles Kingsgate Hotel, like Melbourne, provides a traditional European charm and service, together with modern facilities. Comprising of 171 rooms, equipped with in room Free Wi-Fi. ... more   less 
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Also Known As:
All Seasons Melbourne
Accor Kingsgate Hotel

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