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ibis Melbourne Hotel and Apartments
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Reviews (1,773)
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All reviewsvictoria markettherry stlygon streetbedroom apartmentwalking distancefree tramminute walkfree wifigood sizestayed here for nightsper nighttram stopreception staffstandard roombuffet breakfastcomfortable staydefinitely stay here again
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1,065 - 1,070 of 1,774 reviews
Reviewed September 24, 2012

We found the Ibis a great place to stay while we were staying in Melbourne. It's in a great location, and the access to the Markets was brilliant. The room was perfect for what we needed. The staff kept the room clean and well stocked and the bathroom was a good size. The beds were comfy and with free Internet access in the lobby I was happy.

The staff were top rate. We will be staying there again.

  • Stayed: September 2012, traveled with family
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1  Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this reviewResponded September 26, 2012

Dear Michelle T,

Thank you for taking the time for writing a positive review.

I am pleased you enjoyed your stay and found the beds comfortable.

Please do not hesitate to get in touch with me directly when your next visit to Melbourne, I would be delighted to assist with your booking.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

Stayed at Ibis in Therry Street to take advantage of cultural getaway package which provided 2 free tickets to the exhibition of your choice, breakfast for 2 and accommodation. Excellent value. Front desk staff very helpful and attentive. Bed was extremely comfortable. Good location for visiting the Museum and very close to Queen Victoria Market. Cheap tasty restaurants close by and free CBD tram only a few blocks walk away. Taxi rank opposite hotel. Breakfast was good; only complaint was that things were a bit spread out and you had to look for the water jugs which were located around a bench, and couldn't find tomato sauce other than in a bowl. But that's minor. I would recommend this hotel.

  • Stayed: September 2012, traveled as a couple
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1  Thank MnMSydneySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this reviewResponded October 13, 2012

Dear Accorhotels.com Traveller,

We very much appreciate your comments regarding your stay at the Ibis Melbourne. It is always a pleasure to receive positive feedback.

It is pleasing to hear that you enjoyed our very popular Cultural Package. However we are spoilt with being in Melbourne as we often have wonderful exhibitions on display.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2012

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this reviewResponded September 25, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 23, 2012

I arrived late ... 8 pm ...And was surprised to be upgraded to a 2 bedroom hotel, as I have booked a bedroom with a double bed and single bed (3 pax).
Location is good, near many Chinese restaurants that cater to the student population there.
Room is clean, they have renovated the room ... Unlike what I read in some reviews.
Service friendly and efficient.
Free Internet, albeit limited duration :)

Room Tip: The 2 bedrooms allows one to watch tv without disturbing others.
  • Stayed: September 2012, traveled with family
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Thank Patch-KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this reviewResponded September 25, 2012

Dear Patch-KL,

Thank you again for sharing your experience at Ibis Melbourne. We value your feedback and honest review of our hotel.

We look forward to welcoming you back in the near future.

Sincerely,

Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2012

Stayed one night in Melbourne when returning from overseas. Arrived very early in the morning, well before normal check-in time of 2pm but the staff had a room for me within 5 minutes which was totally unexpected but I appreciated very much. I also appreciated the complimentary upgrade. I have stayed at Ibis in Therry St on many occasions for it's excellent location, cleanliness, value for money and very friendly and helpful staff and I'm sure I'll stay there on many more trips to Melbourne in the future.

  • Stayed: September 2012, traveled solo
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Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this reviewResponded September 25, 2012

Dear Accorhotels.com Traveller,

We very much appreciate your comments regarding your stay at the Ibis Melbourne. It is always a pleasure to receive positive feedback.

It is pleasing to read that the team were able to accommodate an early check in and complimentary upgrade. We certainly do try our best to meet these requests on a regular basis.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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