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“Perfect weekend away” 5 of 5 bubbles
Review of Grand Hyatt Melbourne

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Grand Hyatt Melbourne
Ranked #22 of 160 Hotels in Melbourne
Certificate of Excellence
Mount Maunganui, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect weekend away”
5 of 5 bubbles Reviewed March 24, 2014

My husband and I stayed here for three nights while in Melbourne for a wedding.
The hotel was absolutely fantastic- the staff were lovely- very friendly and very helpful, we had to leave some luggage for a night while we stayed out of town and this was no problem. Any time we needed a taxi one arrived within minutes, and this hotel is in the perfect location to hit the shops!
We also had several drinks at the club lounge and the canapes were wonderful as was the continental breakfast the next day. The tea and coffee facilties were excellent, and The Collins Kitchen breakfast buffet was absolutely delicious. (still dreaming about the chocolate raisin bread)
The beds were super comfy and the room was well appointed and had great views. I also used the gym and was very impressed by its state of the art equipment and group fitness classes. Thank you for a lovely stay.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bronte1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review, April 2, 2014
Thank you for your wonderful review.
We are thrilled to hear you enjoyed your stay with us and got to experience our delicious Buffet Breakfast.
We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,847 reviews from our community

Traveler rating
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    913
    340
    108
    71
See reviews for
546
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (565)
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English first
Brisbane, Australia
1 review
5 of 5 bubbles Reviewed March 24, 2014

The Grand Hyatt is amazing. The staff were incredibly helpful. Our first impression of the room was spectacular. The view from our room was amazing. The room was very clean. We were there for a conference being held at The Grand Hyatt and the conference venue was also great and the food supplied was very good. Overall the best hotel I have ever stayed at.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, April 2, 2014
Dear Jessica,

Thank you for your wonderful 5-star review.
We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 24, 2014

Service was seamless, from check-in to concierge parking. The king room was huge and superbly appointed. It was comfortable and wonderfully quiet. It would have been topped off with a breakfast package at the room rate paid.

  • Stayed March 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, April 2, 2014
Dear Tony,

Thank you for your wonderful review.
We are thrilled to hear you enjoyed your stay with us and got to experience our delicious Buffet Breakfast.
We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
2 reviews
5 of 5 bubbles Reviewed March 23, 2014

Like a well oiled machine, one with distinct charm and warmth, I walk through the grand enterance, welcomed as a long lost friend though a frequent guest. The Grand Hyatt Melbourne is my first choice in a home away from home. I look forward to my next visit

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, April 2, 2014
Dear Mark,

We are glad to hear you had an enjoyable stay with us and your wonderful comments have been shared with the team here at Grand Hyatt.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed March 22, 2014

We recently stayed at the Grand. Hyatt Melbourne for a special week end away. Our room was on the 28th Floor and it was amazing! Lovely surrounding, clean and inviting. We were greeted with a complimentary Moët & Chandon and chocolates. The views from the windows were unbelievable and they showcased Melbourne in the sunset. The service was great and the dinner at Collins Kitchen was a pleasant experience in both flavours and service. Well done Grand Hyatt, and thanks to Jimmy the usher that made our farewell enjoyable with his lovely stories.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, April 2, 2014
Dear Michael,

We are glad to hear you had an enjoyable stay with us and your wonderful comments have been shared with the team here at Grand Hyatt.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed March 22, 2014

I love this place, it is so convenient and the quality and service are outstanding but it is disappointing that whenever there are events in town the corporate rates seem to vanish. Maybe that's OK for a casual but surely not someone who stays virtually every other week. Takes the edge of an otherwise brilliant experience.

  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Bob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review, April 2, 2014
Dear Bob,
We are glad to hear you enjoyed your stay with us. Your feedback has been forwarded to our management team for review.
We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed March 20, 2014

I was in Melbourne a day for business. I was going to pop into the club lounge for a drink before heading out for dinner. Needless to say, the tranquility and quality of the canapes was such that I stayed in the lounge and did not make it out for dinner. The following morning the buffet breakfast was equally as good. Highly recommended.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Martin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, April 2, 2014
Dear Martin,

Thank you for your wonderful review.
We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Melbourne

Property: Grand Hyatt Melbourne
Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Official Description (provided by the hotel):
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

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