I stayed here as I thought it would be a treat, it really wasn't.
The room was poorly cleaned, small, stuffy and didn't have very much natural light. There was one person on the front desk at check-in and it was frustrating that it took 30 minutes to check-in to that horrible shoe box room. Room service breakfast was disappointing, the hot food was left in the hot box under the trolley (apparently your expected to just know it is there) and the toast was overlooked and had to be delivered later.
Perhaps I was just allocated one of their worst rooms ... not sure but I won't be giving them another chance as there is plenty on offer in Melbourne so why bother!
- Official Description (provided by the hotel):
- Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 550 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more less
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- Also Known As:
- Grand Hyatt Melbourne Hotel Melbourne
- Melbourne Grand Hyatt
- Hyatt Melbourne
- Melbourne Hyatt