The apartment was not clean. When we arrived there was a hairpin from the previous occupant on the bathroom bench and a toothpick on the floor. The tiles in the bathroom and kitchen looked like they only get vacuumed, never washed. Our toilet stank of urine and only got properly cleaned after my second complaint. We watched a cleaner vacuum and it was a quick hit and miss effort and this was after our complaint about the floor not being clean. A glass in the cupboard was covered in dry toothpaste and required a scourer on our part. We had some double glazing in our apartment and it did reduce the noise from the nightclub across the lane so a good night's sleep was not a problem. Two pillows stank of body odour, but there were spares in the unit. The living area in the apartment is quite large. The large walk in wardrobe was great. I have stayed in many Melbourne hotels/apartments and this is the only place that I would not re-book.
- Official Description (provided by the hotel):
- Year remodeled - 2008/9. Best Western Riverside Serviced Apartments are located in the CBD of Melbourne and offer two types of accommodations. Riverside annex apartments described as the annex rooms when booking are located on the corner of Flinders and Highlander Lane situated on the first, second and third floors, just near our reception in Highlander Lane. All apartments in this building are one bedroom. Both riverside and the annex rooms are conveniently located at the historic and entertainment end of the city, just minutes walk to crown casino, Melbourne exhibition and convention centers, aquarium, Southbank restaurants, observation deck and Etihad Stadium. ... more less
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- Also Known As:
- Best Western Riverside Apartments Hotel Melbourne
- Best Western Melbourne
- Best Western Hotel Melbourne