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Best Western Riverside Apartments
Ranked #129 of 160 Hotels in Melbourne
Reviewed June 4, 2012

I stayed here for 4 nights in early May 2012, and the room was nice, clean, and the place has friendly staff. The overnight guy was a little grumpy when he had to let me in (I had to catch a very early flight), but other than that it was good. Nothing too fancy, but the room was clean and aside from the outside noise on Saturday night it was quiet.
The location is pretty nice, close walking distance or a short cab ride to lots of shops, restaurants, and bars. There is also a grocery store close, and the convention center is a short walk away, so it is a good place to stay when in town for a conference.
On Saturday night, the noise outside gets a bit loud with all the drunks walking around, but close the window and all is good.
Wifi did not work in my room and there was a separate charge, but it got refunded since I did not use it. If it works, it is pretty cheap, but free would be better.

Room Tip: Ask for one of the annex rooms - this is where I stayed and it was an apartment, with living room, k...
  • Stayed: May 2012, traveled on business
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1  Thank hoss6901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Public Relations Manager at Best Western Riverside Apartments, responded to this reviewResponded June 5, 2012

Thank you for taking the time to review Best Western Riverside Apartments. I'm glad you had a comfortable stay with us and I hope to see you again soon. Sorry about the initial greeting from night reception but I'm pleased you found the other staff friendly and helpful.

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266 - 272 of 316 reviews

Reviewed June 4, 2012

I stayed here on the 24th and 25th May. The Reception staff on the whole were very friendly and helpful. The area the apartments are in have fantastic transport links with the trams. Everything is within walking distance though. The top floor apartment where I stayed was clean and spacious. Accommodation costs were very reasonable.

  • Stayed: May 2012
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Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Public Relations Manager at Best Western Riverside Apartments, responded to this reviewResponded June 5, 2012

Thanks Kevin for your review of Best Western Riverside Apartments. Melbourne has terrific public transport and I'm glad you were able to take advantage of our central location.
We hope to see you again.

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Reviewed March 26, 2012

The location is great, right across the river from Southbank and the Crown casino. Not a luxury hotel but the rooms are clean and the washer and dryer in the room was very convenient.

Room Tip: the main building is much nicer than the annex building
  • Stayed: March 2012, traveled on business
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1  Thank uwhuskyfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Guest Relations Manager at Best Western Riverside Apartments, responded to this reviewResponded May 16, 2012

Thank you for taking the time to write a review. We look forward to seeing you again soon.

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Reviewed March 14, 2012

on the 11th of march i booked a room to accomodate some friends visiting melbourne. naturally you want everything to be perfect and with poor customer service i have experienced at other hotels i had my concerns. but no worries here. the staff are a dream and made sure they were comfortable. rooms were clean.there is nothing to complain about with this place and i send a special thank you to felicity at reception.

  • Stayed: March 2012, traveled with friends
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1  Thank centella11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2012

Stayed here late 2011 for leisure. The apartments are clean, spacious, check in was simple with friendly staff, its easy to find (even though its down a city laneway) and the security is excellent. A great view of Southbank, and overall, great value for city accomodation. Highly recommend for families, or groups travelling like us!

Room Tip: Excellent Value for City Accomodation!
  • Stayed: November 2011, traveled with friends
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Thank busygirl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

My wife and I recently stayed in the annex apartments, and feel that they offer reasonable value for money in the city center, easy walk to tram stops and station, Having a kitchenette allows the preparation of a cheap breakfast and lite meal. The 1 brm apartment we were in was quite and spacious, they also offer free use of the laundry which is a nice touch. Reception staff were friendly and helpful.

  • Stayed: February 2012, traveled on business
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3  Thank foantrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

I stayed in a 3 bedroom apartment on 18th floor with river views of Southgate. this room was something special. Very clean, modern and comfortable. 2 bathrooms, great lounge and huge dining area's.

Friends and I planned to stay here, for the view, quick walk or tram to CBD, opposite the FREE city tram around CBD, close to Southbank, Aquarium, Casino ect.

No thing bad about this hote at all. Drive up the beautifl cobblestone Hardware Lane, to check in then go and park your car....
Just up the land there is a great cafe, and a Massage place which is great walk accross the road, take elevator up and you are in Central CBD.

I have stayed here at least 4 times and its one of my favourites. Not like your ususal Best and Western. Belive me.

Room Tip: I specifically asked for a room facing Southbank, if you dont, you will face the east or west buildi...
  • Stayed: December 2011, traveled with friends
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2  Thank haidee23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Riverside Apartments

Address: 474 Flinders St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#106 Luxury Hotel in Melbourne
Price Range: $95 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Riverside Apartments 4*
Number of rooms: 49
Official Description (provided by the hotel):
Year remodeled - 2008/9. Best Western Riverside Serviced Apartments are located in the CBD of Melbourne and offer two types of accommodations. Riverside annex apartments described as the annex rooms when booking are located on the corner of Flinders and Highlander Lane situated on the first, second and third floors, just near our reception in Highlander Lane. All apartments in this building are one bedroom. Both riverside and the annex rooms are conveniently located at the historic and entertainment end of the city, just minutes walk to crown casino, Melbourne exhibition and convention centers, aquarium, Southbank restaurants, observation deck and Etihad Stadium. ... more   less 
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Also Known As:
Best Western Riverside Apartments Hotel Melbourne
Best Western Melbourne
Best Western Hotel Melbourne

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