After much research I booked a king room for 2 nights, 2 and 1/2 months in advance at the G Chancellor based on trip advisor and booking.com. Our room 210, on the first floor had a "private balcony" on alley level barely wedged in between 2 17 story buildings with a wall short enough to step over leading to our room. The king bed filled the room, next to the elevator and in front of the trash drop. We were reminded that they were full. They could possibly move us to a higher floor the next day. My husband asked for the manager who finally produced an executive double on a higher floor that was obviously not fully occupied. Again next to the elevator and with a "private balcony" about 5 ft square containing an air conditioner and a door that did not open fully again with an alley view. See photo. Management should know that #210 is not usable and could have been thanked for the offer to move without the embarrassment of arguing with a desk clerk, and finally going to the manager. If there are rooms that have a view they are certainly not near the elevator. Lighting is poor, and the fridge was completely filled with mini bar items. This hotel should be rated and described for what it is. Sub standard.
- Official Description (provided by the hotel):
- Well-regarded Traditional 17-story Hotel in city center, near theaters, shopping & Chinatown. ... more less
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- Also Known As:
- Grand Chancellor Melbourne Hotel Melbourne
- Grand Chancellor Hotel Melbourne
- Melbourne Grand Chancellor Hotel