Simple but very affordable way to stay in the city. The room was clean, everything worked as they should. I've stayed a few times at this hotel before and it continues to provide me with the expected level of service for the price......quality at an affordable price. Well done.More
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The staff here are brilliant. Rooms are small, but have everything you need. The hotel is perfectly placed for the Convention Centre and cinemas, not so much for the centre of Melbourne.
It's a small but mighty hotel!
Dear t0ppd0gg
It was our absolute pleasure! We are glad you had such a nice stay with us and found the location handy.
We love it to :)
We hope we have the opportunity to welcome you back very soon!
have a lovely evening,
Warmest Regards,
Best Western Melbourne City Hotel
The location of the hotel was absolutely fantastic. The room itself was well furnished and the bed was comfortable and it was clean but you could barley walk around the bed as the room was so small. The shower in the bathroom, well the opening was less than 30cm wide, which is not really good enough, a large person wouldn't be able to use the shower. There was also a nightclub next door, which was noisy.
Dear Mik1984
We are very sorry your stay was overshadowed the size of the room and noise from the bar next to us. For the benefit of readers we do have a 24 hour reception team who are hear to ensure a comfortable and enjoyable stay any issues you have throughout let us know so we can resolve during the time you are with us.
Thanks for your feedback and we hope we have the opportunity to welcome you back in the future with a better experience.
Warmest Regards,
Best Western Melbourne City Hotel
Lovely room, great staff especially on reception.
So central. Tram outside, bus routes, train station up the road. Nice shower, good size room. Downstairs opportunity to get good coffee and breakfast.
Dear hotelguest21
Thank you for sharing your stay for others to read. We are happy you had a comfortable stay with us and took advantage of using our onsite cafe oliviers. I will be sure to pass on the good feedback to everyone!
If you are back in Melbourne again we would love to welcome you back :)
Have a lovely afternoon!
Warmest Regards,
Best Western Melbourne City Hotel
Stayed in the Best Western Melbourne for 5 Nights. The hotel is situated near the Crown Casino where you can find many food outlets. There is also a 7/11 Supermarket right next door to the hotel which is handy. We went there for fresh Krispie Kreme donuts in the morning. The hotel has a little cafe in reception which opened in the morning for breakfast but closes about midday. The hotel itself has no parking. Instead we had to park in a multi-storey car park next door at a cost of $35 dollars per night which you must arrange with hotel on arrival.
The room was small but clean and comfortable. Fine for a no frills stay in Melbourne.
Dearkazm321
Thank you for taking the time to write to us about your recent stay! We are pleased you found the location convenient for everything you needed.
We are glad we were able to provide you with a clean and comfortable stay, should you ever wish to stay with us again please let us know.
Have a lovely afternoon!
Warm Regards
Best Western Melbourne City Hotel
friendly clean close to all transport found all amenites clean close to local attractions easy access breakfast was fantastic staff helped in any way they could smiling beds where warm and comfortably
Dear deagleton12
Thank you for your positive feedback!
We are always glad to hear our guests have enjoyed their time with us and we hope we have the opportunity to welcome you back in the future.
Have a great afternoon!
Warmest Regards,
Best Western Melbourne City Hotel
