We stayed at this hotel for a Convention across the river at MCEC and it was perfect. The updates so far are great after being changed over from the Pensione, and it can only get better. Staff were lovely, the courtyard room is definitely worth the little extra if for nothing else, just to be able to enjoy the greenery when you wake up or relax during the day. Best sleep in a hotel in long while!

Very clean rooms and attentive front of house and house keeping staff.

Space can be a little tight in the room if you have a lot of luggage, but it didn't bother us as we just stood our suitcases up when we were out and about. Plenty of hanging space in the wardrobe which was nice.

We had a room outside the elevator doors and didn't here anything from other guests.

The free tram that takes you to docklands and Victoria markets etc is just around the corner from the hotel.
For anyone on a budget, can highly recommend the 5 min walk to southern cross station and finding the cafe in the centrecourt. They do $5 savory breakfast muffins and $3.50 sweet muffins. The also have some yummy soups all day, perfect for the cold!
Overall we had an enjoyable stay, and my mum was happy she could get some washing done as well.
We'll be coming back again next time we're in Melbourne!

We booked Best Western so we had a short trip to the airport for an early morning flight.
Check in was quick and the desk staff were professional and courteous.
The lobby area was quirky and cheerful.
The room was large and well appointed.
Bathroom on the small side but spotless and everything we needed. The amenities were lovely.
The bed was extremely comfortable and pillows were great.
I had a very good sleep and would not have known I was in the city.
We checked out at 5am. The lad on the desk at checkout was lovely and for that time of the morning, very cheerful.
We were only there to sleep so didn’t get to have breakfast or use any other facilities.
Value for money is an understatement. I couldn’t have been happier with the price we paid.
I would definitely stay here again and will recommend to others.
Excellent stay.

Single female traveller attending convention centre. Wanted something within walking distance to convention centre and train station. Ticked all the boxes. Would stay here again. Clean fresh rooms, comfy bed, iron and hairdryer. Made the trip easy. Luggage storage a bonus as I didn't want to take by bags to the conference on the last day. Booked the basic shoebox room but staff upgraded me on check-in. Win!