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“Good Value close to CBD”

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Bayview Eden Melbourne
Ranked #113 of 161 Hotels in Melbourne
Reviewed February 17, 2014

We have stayed at the Bayview twice now. Whilst it is a little dated, it is quite comfortable. The rooms was a good size, as was the bathroom. No problems with the bed either. The room rate was good (much cheaper than a CBD hotel). We booked via olotels. On our previous visit we booked directly with the hotel (and paid more) and got a better room on a higher floor, but for staying one night we were happy with a slightly lower quality room this time around. Underground parking is available at a reasonable price. We left the car at the hotel and took a short tram ride to Southbank for dinner. The hotel has a restaurant which is open for breakfast and dinner. Although we didn't use it for either, it seemed well patronised. Staff were friendly and helpful. Recommended as a comfortable place to stay within easy reach of the CBD.

Room Tip: The higher the room, the better the view over Albert Park Lake.
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  • Stayed: February 2014, traveled as a couple
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Thank station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden Melbourne, responded to this reviewResponded February 24, 2014

Thank you for your review on your recent stay with us.

I am pleased to read of our return guests always receiving the high level of service we strive to achieve.

I look forward to welcoming you back on your next trip to Melbourne.

Kind regards

Russell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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348 - 354 of 649 reviews

Reviewed February 16, 2014

Stayed here in February 2014 for one night and enjoyed it. Nice hotel and great staff. Room service was fast, and the food was delicious. Only downside was the air conditioning was somewhat ineffective in the room we stayed in, even after changing the settings. Despite that, we enjoyed staying here and would stay here again.

  • Stayed: February 2014, traveled as a couple
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Thank SteveGilmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden Melbourne, responded to this reviewResponded February 24, 2014

Thank you for your feedback.

I am pleased to read that you enjoyed your stay at the Bayview Eden Melbourne.

If you can please contact myself directly and advise of the room you had stayed in, I will have our Maintenance Department investigate the air conditioner to ensure this rectified.

we look forward to welcoming you back on your next visit to Melbourne.

Kind Regards

Russell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014

We stayed here for three nights, visiting the city for the Australian Open. The location was good.
However, we changed rooms 2 times due to stained carpets and black scum in the showers in both of the first two rooms.
The bathtub/shower in the third room was tiny.
We tried to print some documents in the hotel 'business centre', but the computers were so infected with viruses, they continually froze and crashed and it was impossible to accomplish.
The staff at the front were friendly, but it seemed like the issues we faced were not within their control to solve.
The lobby was nice, it looked like an old school cigar club.
For the price, I wouldn't stay here again.

  • Stayed: January 2014, traveled as a couple
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2  Thank kcal2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden Melbourne, responded to this reviewResponded February 24, 2014

I would like to thank you for taking the time to review your recent stay with us.
Your feedback is very important for Bayview Eden Melbourne as we like to ensure a high level of service and standard is maintained for guest’s satisfaction.

I would like to take this opportunity to thank you for bringing this to my attention. Please be assured I have forwarded the points you have raised onto the relevant departments for further investigation and discussions to ensure this is rectified.

We hope we may be able to welcome you back to Bayview Eden Melbourne in the future to show this this is not our normal standard.

Kind Regards

Russell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014

Had a great stay here.
I have stayed here on a number of occasions last year and again this month (February 2014). I have always found all the staff to be helpful and very nice, it is a credit to the hotel to employ such pleasant people; as many travellers would know this is not always the case.

As always the room service was quick and meal beautiful.

It is a true pleasure to stay here and I will see you again in the coming months - this is my hotel of choice whilst staying in the city.

  • Stayed: February 2014, traveled on business
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Thank too-cold-at-home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden Melbourne, responded to this reviewResponded February 24, 2014

Thank you for your feedback.

I was pleased to read that you enjoyed your recent stay with us and that you will choose to stay again on your next business trip to Melbourne.

We look forward to welcoming you back.

Kind regards

Russell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

We have stayed here many times over a number of years and have always enjoyed it. Just wanted a one night stay and not wanting to go out, ate in the restaurant. We were very well looked after and the meal was one of the best we have had recently, a big thank you to the restaurant staff. As usual, everything was very good.

  • Stayed: February 2014, traveled as a couple
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Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden Melbourne, responded to this reviewResponded February 24, 2014

Thank you for taking the time to leave feedback on your recent stay with us.

It is a pleasure to read that our return guests always experience the high level of service we strive to provide. I have forwarded your review to the Restaurant and the relevant staff for their congratulations.

We look forward to welcoming you back on your next visit.

Kind Regards

Russell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014

We stayed at this hotel due to its proximity from the tennis (about a 25 minute walk). The price was very good considering that it's based in a major city during a major tennis tournament. The hotel lobby was geared towards the tennis, which was useful. The hotel is also located on Albert Park, so would be ideal for anyone wanting to watch the F1 in March. The hotel rooms themselves were dated, with all the appliances looking like they were bought 20 years ago. I felt the rooms were in need of a refurb. The wi-fi service was pretty poor-you were not guaranteed to be able to log-on. The restaurant is of high quality but painfully slow. We waited 40 minutes for our lunch (there was only one other table with people eating at the time), and when we ordered room service at about 8.30 p.m. it took over an hour to arrive! Don't order here if you're starving!

  • Stayed: January 2014, traveled with friends
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden Melbourne, responded to this reviewResponded February 24, 2014

Thank you for your feedback.

On your next visit, if you experience any trouble connecting to our wifi, please do not hesitate to contact our 24 hour reception as we have a dedicated internet support team available to assist with connection troubles to ensure all guests connect.

I have also forwarded your review on to the relevant Department's for further discussions.

We hope you choose to stay at the Bayview Eden Melbourne on your next visit.

Kind Regards

Russell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Easytobook.com
Thank Kylie H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bayview Eden M, Front Office Manager at Bayview Eden Melbourne, responded to this reviewResponded February 24, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Bayview Eden Melbourne

Address: 6 Queens Rd, Melbourne, Victoria 3004, Australia (Formerly Eden on the Park)
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Melbourne
#98 Luxury Hotel in Melbourne
Price Range: $92 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Bayview Eden Melbourne 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
Bayview Eden Melbourne is conveniently located on Queens Road overlooking the picturesque Albert Park Lake and Port Phillip Bay. It is located in the heart of the St Kilda Road business district and is only a short tram ride away from Melbourne's Central Business District and Crown Entertainment Complex. ... more   less 
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Also Known As:
Bayview Eden Hotel Melbourne

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