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“Footy Weekend” 4 of 5 bubbles
Review of Bayview Eden

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Bayview Eden
Ranked #107 of 158 Hotels in Melbourne
Sydney, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Footy Weekend”
4 of 5 bubbles Reviewed July 10, 2013

Very friendly staff. Comfy bed and nice spa and sauna.

Love the 24/7 room service as well :)

Also having Maccas and Subway around the corner was very handy.

Only issue was the toilet would run.... And the tv didn't have HDMI or USB port.

Would stay there again though. Good value for money.

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden, responded to this review, July 16, 2013
Thank you for the feedback.

I am pleased to read that you enjoyed your recent stay.

I hope you choose to stay at the Bayview Eden Melbourne on your next visit.

Kind Regards

Russell Cooper.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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607 reviews from our community

Traveler rating
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    151
    54
    29
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Albury, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 9, 2013

I will definitely stay again at Bayview Eden. It's a good location, excellent value, especially for families! Plenty of parking and our deal included buffet breakfast for 4, which our kids loved! Especially the pancakes!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ctw30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden, responded to this review, July 16, 2013
Thank you for your kind review.

I am pleased to read that you and your family had enjoyed your recent stay at the Bayview Eden.

We look forward to welcoming you back on your next visit.

Kind Regards

Russell Cooper.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed July 2, 2013

I stayed here as the conference I was attending was on site. Upon entering my room I found strands of hair in the bathroom basin and on top of the bar fridge. There was dust on the bedside lamps and dust bunnies in the bathroom. These things I could tolerate. However I drew the line at the dirty toilet (hadnt been cleaned -I kid you not) AND the toenail clippings which fell out of the bathmat when I took it off the side of the bath to put it on the floor. Even though the staff were able to move me to another cleaner room, the staff member seemed indifferent to the fact the room was filthy. I would definately NOT recommend staying at this hotel.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank saz038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden, responded to this review, July 16, 2013
Thank you for taking the time to inform us of your unfortunate experience during your last stay. Your feedback is very important for Bayview Eden Melbourne as we like to ensure a high level of service and standard is maintained for guest’s satisfaction.

I would like to take this opportunity to thank you for bringing to our attention the points you have raised. I have forwarded your review onto the relevant Departments for further discussions and to take the appropriate action.

Please be assured, this is not of our usual high level of service.

Kind Regards

Russell Cooper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Melbourne hotels

Medowie
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

Top value in area. Undercover parking only $10 per night with unlimited access. Management responded to minor food issue promptly and positively. Will use this venue again. While hotel is a little older than others in area, rooms were large and comfortable with whisper quiet central aircon/heating. Stayed 3 nights.

Room Tip: Was on 5th floor with no noise from Queens Road.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dick_ayre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden, responded to this review, July 16, 2013
Thank you for your feedback.

It was a pleasure to read about your recent stay. I have forwarded your review onto all the relevant staff for there congratulations.

Kind Regards

Russell Cooper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
168 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

This was a very nice hotel, stayed in a few of them while in Australia recently. Very Clean the staff were helpful,and while it could have being more central it is not bad. Near St Kildas beach and very near the tram stops it is a quite location,and for the golfers their is a municipal golf course across the road that is not too difficult. The Bar is small and friendly and the food is not so bad either.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden, responded to this review, July 16, 2013
Thank you for taking the time to review your recent stay.

I am pleased to read that you enjoyed all aspect of your visit.

I hope you choose to stay at the Bayview Eden Melbourne on your next trip to Australia.

Kind Regards

Russell Cooper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bairnsdale
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 21, 2013

booked and paid for hotel with husbands credit card on phone, arrived after dropping husband off at footy and naturally didn't have his ID with me, although had booking invoice.Staff were not going to let me in the room however after paying cash for 2 nights plus $100 security, plus handing over my car keys they relented.Thanks! Further dissatifaction after entering room dust as thick as (see photo), dangerously broken chairs, mould around bath taps. Foyer carpet stained and uninviting, cob webs all over windows. Upon complaing about chairs they offered to change them and when I suggested I wasn't happy about the overall state of the room they offered to move me to another room which I initially accepted however upon entering the new room 2 doors down it was in the same state so there was little point. This whole episode not only wasted my time but heightened my decision not to return. Yes the rates are relatively cheap but cheap should not equal lack of hygiene and safety.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Lee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden, responded to this review, July 17, 2013
Thank you for your feedback.

Please be assured, I have forwarded your feedback onto the relevant department managers for further discussions.

Kind Regards

Russell Cooper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 19, 2013

Whilst very happy with our stay was disappointed to learn that despite prepaying by credit card in full, you chose to add to the incidentals for the stay (parking & 2 mini bar items (juice)) the full cost of the room. Billing the credit card for about $370 instead of about $30. Not happy, in fact appalling outcome, surely one would check before putting such a payment through......

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FlanR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Eden M, Front Office Manager at Bayview Eden, responded to this review, July 17, 2013
Thank you for your review.

If you can please make contact the Hotel with regards to your payment query. It is imperative we investigate your billing issues.

On departure we do ask for guests to view and check all charges prior to processing payment to ensure that everything is correct.

Kind Regards

Russell Cooper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bayview Eden

Property: Bayview Eden
Address: 6 Queens Rd, Melbourne, Victoria 3004, Australia (Formerly Eden on the Park)
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Melbourne
#93 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Bayview Eden 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
Bayview Eden Melbourne is conveniently located on Queens Road overlooking the picturesque Albert Park Lake and Port Phillip Bay. It is located in the heart of the St Kilda Road business district and is only a short tram ride away from Melbourne's Central Business District and Crown Entertainment Complex. ... more   less 
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Also Known As:
Bayview Eden Melbourne
Bayview Eden Hotel Melbourne

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