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“Great location, rooms, staff”

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BreakFree on Collins
Ranked #106 of 158 Hotels in Melbourne
Hobart, Tasmania
Level Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great location, rooms, staff”
Reviewed February 21, 2010

First time staying at the hotel and very pleasantly surprised by the rooms - their website wasn't as slick as some so we weren't sure what we would find! Won't hesitate to stay there again and an added bonus is the fantastic location!!!

  • Stayed February 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateFromTassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,457 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Simplified) first
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  • Any
English first
Sydney
1 review
Reviewed February 21, 2010

Decided last minute to make a trip up to Melbourne for a shopping weekend, and decided to stay at the Darling Towers on Collins because of its location and moderate pricing. But somethings should not be overlooked just because of its cheaper pricing.

Firstly the whole weekend that I stayed with my friends the phone did not work once! Despite the man at the reception telling us when we first checked in that it was a small technical error which would be fixed within the next couple of hours.

Despite being listed as a serviced apartment, we arrived back to the apartment on our first day out to an unserviced apartment. No towel change or bin bag removed...thinking that maybe we missed the cleaning lady on our first day, the second day still the same story! Yet to find out what they meant by serviced apartment!

The 24hour reception is not a 24hour reception!!! Despite being told that it was okay to come down to the reception and checkout at 4am because of our red eye flight home. This was most definitely not the case. Arrived at the reception just to find a sign on the front door saying to dial 3 from our room phone for assistance, near impossible due to the lack of dial tone on the nonworking phones in the room!!! Then knocked on the door just to get a severely rude half dressed reception man answer the door, mumbling something about leaving the keys in the room, and then waving us away. Never checked out of any place I've stayed at that way before! Most certainly did not expect that from a 4 star rated place in the Melbourne CBD.

However! If you can overlook the lack of service and the more noisy surrounds (tram line right outside the apartment could be a blessing and a curse), then the location is absolutely superb, and pricing not too bad for a sleep but again you'd be paying for the location if anything, and the apartment itself is not too shabby but nothing spectacular.

  • Stayed February 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Auriechenat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Melbourne hotels

W.A.
1 review
Reviewed February 20, 2010

I was travelling to Melbourne with my Parents, normally we stay at the Novotel on Collins however this time we decided to have a some kitchen facilities might be more economical so we could make our own breakfasts etc.. However upon our arrival the lady at reception informed us that our room was not ready (It was well after lunchtime) due to having not received their linnen. Not a great start, but we understood that this was not their fault.

When we finally entered our room (2 bedroom appartment) there was a funny smell about it, though we didn't complain about that.
After being there a few hours we began to notice ther ewere tiny cockroaches running around the appartment, particularly in the kitchen & we initially though it would only be a couple. We were wrong. They were in the bathroom, living room, the master bedroom and lots in the kitchen. After notifying them at reception and asking for something to spray them with all the woman could say was 'I'm sorry'.

The day before we were due to check out we went out and came back just after lunch to find that all of my belongings had been moved around the appartment from my bedroom, my shoes in the hallway, the desk in my bedroom was now in the kitchen! My suitcase which had been residing on the floor was now on my bed! Ewww! And there was now an extra single bed in my room, making the room even more crammed and uncomfortable that it was before. I did not appreciate having my belongings moved around by others. Normally i'm not a complainer but it would have been nice of them to inform us they would be adding an extra bed & i would have happily moved my things out of the way for them rather than leaving my clothes and underwear lying around. Not happy. We complained about this and recieved another 'I'm sorry' from the man behind the counter.

The final straw was finding cockroaches in the micrwave when i was trying to heat up something to eat. We checked out half an hour later and literally walked right across the road where the Novotel had a family room waiting for us and the lady on reception assured us it was roach free.

From now on, we will be staying at the Novotel.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank custard_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW
2 reviews
Reviewed February 17, 2010

Enjoyed staying at this location! Was very central and was easy to find our way around the city with no dramas. 2 bedroom apartment was spaceous and had all facilities including diswasher, washing machine and balcony.

Would recommend to friends and family. Booked 6 months in advance due to Valentine's day and ACDC but found the price reasonable and no problems with reservation or information supplied. Overall Very Good place to stay!

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EskNsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
Reviewed February 3, 2010

A very roomy clean and confrotable place to stay in the heart of the city, the location is great.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lillianthomson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
Reviewed January 24, 2010

Darling Towers is a fabulous lace to stay with the family. Nice and central to everything, clean & quiet. Disappointed that one of the lifts wasn't working however it did not impact too much on our stay. Will definately stay again.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Healeybealey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, NZ
1 review
Reviewed January 13, 2010

We stayed here for 4 nights - were given a free upgrade to the Executive floor upon check-in which was a pleasant surprise. Would recommend Darling Towers to anyone wanting to stay right in the middle of the city as it was smack bang in the middle, but with no traffic noise whatsoever when the ranch-slider was closed. All the appliances and gadgets you would need for self-catering in the apartment, and close to everything from tram stops (right outside the door of the lobby) to supermarkets (coles just around the corner) to shops (again - right outside the door of the lobby).

All in all - a pleasant stay and certainly the highlight of our trip accommodation wise (we visited several other cities).

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kellagram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BreakFree on Collins

Property: BreakFree on Collins
Address: 233 Collins St | Level 6, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Kitchenette
Hotel Style:
Ranked #106 of 158 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BreakFree on Collins 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
When you're staying in the heart of Collins Street you'd expect to pay a lot more, but these self-contained apartments are an absolute steal. BreakFree on Collins Apartments (formerly Darling Towers) are fully equipped with absolutely everything you need from a dishwasher to stove and oven to broadband internet access. The reverse cycle air-conditioning keeps you comfortable no matter what the Melbourne weather is dishing out. BreakFree on Collins features One or Two Bedroom Apartments that are modern, stylish and comfortable. You'll love the location with free CBD City Circle tram right on your doorstep, designer outlets, heritage buildings and famous department stores nearby. Go all hip in the intriguing little lanes that Melbourne is famous for or catch a bit of culture at the many art centres and museums. Of course there's sport, the Rod Laver Arena hosts the Australian Open, the AFL Grand Final is held at the MCG or you can catch one of many exciting games at Docklands Stadium. You won't want to miss the Melbourne Cup and the rest of the Spring Racing Carnival or perhaps you just want to head on over to Fitzroy and Acland Streets St Kilda to get amongst the funky and colourful mix of restaurants, people and places of interest. Choose from One or Two Bedroom Apartments and Deluxe Apartments or take in the views across the city and go right to the top in a BreakFree on Collins Apartment with Balcony. No matter what your budget or how many of you are travelling, we have an apartment to suit. You'll have 24 hour access to reception, tour desk, secure parking nearby and everything in the usual BreakFree friendly style. Your room includes broadband internet access, fully equipped kitchen, laundry facilities, hairdryer, all amenities as well as tea and coffee making facilities. ... more   less 
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Also Known As:
Darling Towers On Collins Hotel Melbourne
Darling Hotel Melbourne
Darling Hotel On Collins

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