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BreakFree on Collins
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    Reviews (2,156)
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    All reviewsgreat locationdarling towerstram stopwashing machinecentral locationtwo bedroom apartmentfull kitchenthe heart of the cityclose to shopsfederation squarestay there againgreat place to stayreception staffpublic transporteasy accessshort staycollins
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    2,082 - 2,087 of 2,156 reviews
    Reviewed February 20, 2010

    I was travelling to Melbourne with my Parents, normally we stay at the Novotel on Collins however this time we decided to have a some kitchen facilities might be more economical so we could make our own breakfasts etc.. However upon our arrival the lady at reception informed us that our room was not ready (It was well after lunchtime) due to having not received their linnen. Not a great start, but we understood that this was not their fault.

    When we finally entered our room (2 bedroom appartment) there was a funny smell about it, though we didn't complain about that.
    After being there a few hours we began to notice ther ewere tiny cockroaches running around the appartment, particularly in the kitchen & we initially though it would only be a couple. We were wrong. They were in the bathroom, living room, the master bedroom and lots in the kitchen. After notifying them at reception and asking for something to spray them with all the woman could say was 'I'm sorry'.

    The day before we were due to check out we went out and came back just after lunch to find that all of my belongings had been moved around the appartment from my bedroom, my shoes in the hallway, the desk in my bedroom was now in the kitchen! My suitcase which had been residing on the floor was now on my bed! Ewww! And there was now an extra single bed in my room, making the room even more crammed and uncomfortable that it was before. I did not appreciate having my belongings moved around by others. Normally i'm not a complainer but it would have been nice of them to inform us they would be adding an extra bed & i would have happily moved my things out of the way for them rather than leaving my clothes and underwear lying around. Not happy. We complained about this and recieved another 'I'm sorry' from the man behind the counter.

    The final straw was finding cockroaches in the micrwave when i was trying to heat up something to eat. We checked out half an hour later and literally walked right across the road where the Novotel had a family room waiting for us and the lady on reception assured us it was roach free.

    From now on, we will be staying at the Novotel.

    • Stayed: February 2010, traveled on business
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    Thank custard_21
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed February 17, 2010

    Enjoyed staying at this location! Was very central and was easy to find our way around the city with no dramas. 2 bedroom apartment was spaceous and had all facilities including diswasher, washing machine and balcony.

    Would recommend to friends and family. Booked 6 months in advance due to Valentine's day and ACDC but found the price reasonable and no problems with reservation or information supplied. Overall Very Good place to stay!

    • Stayed: February 2010, traveled as a couple
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    Thank EskNsw
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed February 3, 2010

    A very roomy clean and confrotable place to stay in the heart of the city, the location is great.

    • Stayed: February 2010, traveled on business
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    Thank lillianthomson
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed January 24, 2010

    Darling Towers is a fabulous lace to stay with the family. Nice and central to everything, clean & quiet. Disappointed that one of the lifts wasn't working however it did not impact too much on our stay. Will definately stay again.

    • Stayed: January 2010, traveled with family
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    Thank Healeybealey
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed January 13, 2010

    We stayed here for 4 nights - were given a free upgrade to the Executive floor upon check-in which was a pleasant surprise. Would recommend Darling Towers to anyone wanting to stay right in the middle of the city as it was smack bang in the middle, but with no traffic noise whatsoever when the ranch-slider was closed. All the appliances and gadgets you would need for self-catering in the apartment, and close to everything from tram stops (right outside the door of the lobby) to supermarkets (coles just around the corner) to shops (again - right outside the door of the lobby).

    All in all - a pleasant stay and certainly the highlight of our trip accommodation wise (we visited several other cities).

    • Stayed: January 2010, traveled with friends
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    Thank Kellagram
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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