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“A little worn out, needs a good clean.”

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BreakFree on Collins
Ranked #113 of 160 Hotels in Melbourne
Reviewed December 22, 2013

We stayed here as a family in December 2013. I had a little trouble finding the entrance using google maps, I called for directions and the lady was gracious and helpful.
All staff encountered were friendly and polite.
The apartment was on the fourth floor and it was tired and shabby.
The veneer was peeling off the vanity, there were scuff marks on the walls, dirty marks on the carpets, grubby grouting in the bathroom and lots of little chips in the bathtub. The silicone around the shower screen was awful, very mouldy. The overflow drain in the handbasin was revolting, not sure it had ever been wiped or cleaned and it was very slimy and dirty.
The kitchen was well stocked with utensils but it needed a really good clean. There were hairs, grime around the stove, coffee rings on the bench and grubby marks on the stainless backsplash.
The balcony door didn't lock, not such an issue on the fourth floor but the balcony itself was flat out dirty. There was bird poo, cigarette butts and the glass divider looked like it had never been cleaned.
The beds were very comfortable, nice linen. The spare blankets in the cupboard were old, frayed and worn. We found a child's toothbrush on the floor that certainly didn't belong to us.
The heating/air conditioning control was missing the faceplate, it was difficult to operate without this.
I was disappointed (it wasn't a cheap stay!) and based on my experience I would not recommend. We stayed one night and left.

Room Tip: Avoid fourth floor. Dirty and shabby.
  • Stayed: December 2013, traveled with family
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Thank W_Bec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,475 - 1,481 of 1,752 reviews

Reviewed December 19, 2013

We loved staying at Darling Towers on Collins. It was just only the beds, the mattresses were soft. It would be great if that can be upgraded. Otherwise everything was perfect.

Loved the location
Shops, restaurants all near by
only a short walk to china town

I am looking forward to stay at Darling Towers on Collins again for my next trip to Melbourne !

  • Stayed: November 2013, traveled with family
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Thank Rosa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

After booking a one bedroom apartment for 4 nights I went on tripadvisor to check the reviews. Wrong order I know - should have checked here first!!! I was very worried to say the least after reading all the negative reviews and very nearly cancelled the booking. I had no need to worry!! The location was perfect. Central to absolutely everything. The staff were friendly and helpful. The room was clean. We had plenty of room to spread out. There was no problem with noise. If we had anything to complain about it was that the shower was over the bath tub and a bit pokey,but was still very manageable. For $90 a night when a major concert was scheduled to perform in Melbourne ( Fleetwood Mac ) I do wonder what people expect for their money!!! Would stay here again any time. We stayed in room 1014.

Room Tip: Our room was high and at the back of the complex which was a help in noise level. Probably wouldn...
  • Stayed: November 2013, traveled with family
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Thank ggg03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

The location of Darling Towers is fabulous, in the heart of the CBD. Trams out the front or walk left or right to Elizabeth or Swanston Streets. All you could want within walking distance. The room was very clean and the staff were polite and helpful. Loved that the room had it's own balcony, albeit small. The shower was fabulous, and the bathroom roomy. The living area was tiny compared to the bedroom! The accommodation is self-rated 4 star, my experience closer to a 3 star. The GPO's in the kitchen didn't have cover plates, I'm sure that's not acceptable in the world of OH&S. The curtains were thread bare in places. Having said that, I would stay here again because of the location and the price.

Room Tip: I was in room 711, I didn't hear any outside noise. As previously said, it was great to have an...
  • Stayed: December 2013, traveled solo
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Thank Lily3883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

Customer service was terrible on check in and just as bad on departure. We walked in to a fairly good sized apartment, however there was no storage space in the single bed, bedroom and the beds were very uncomfortable. The bathroom was dirty and the toilet button had sticky tape holding it on, and it barely flushed.
The walls were very thin which meant everything that was going on outside, in the hall way and in the other rooms was very easy to hear. The one good thing about this place was the location, it was good to be within walking distance to everywhere we wanted to be.

  • Stayed: December 2013, traveled with friends
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Thank Alexandramw12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013 via mobile

Very good location, clean rooms and a good price. We had a peaceful nights sleep, the bed was comfortable and there was a good view down into Collins street with a picturesque view of the town hall. Detergent, a new sponge and wipe cloth, and drain plugs were supplied. The new Bosch dishwasher and cooktop made for a good stay. We would stay again.

I'm not sure what all these negative reviews on here are about.

Stayed: November 2013, traveled as a couple
1  Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

We booked a 2 bedroom apartment for a family of four, the kids room was very small with no storage they lived out of their suitcase. The place was dirty, curtains all stained, walls filthy, had to put a washer on the armrest of lounge to hide stains of who knows what. Washing machine didn't work properly, no plug for the kitchen sink.

Balcony area had not seen a broom for years, the drains were caked with sludge.

We stayed for 5 nights and did not get the room serviced once, it served our purpose of being right in the heart of the city but won't be returning. I would have made a complaint handing in the keys but I wasn't even asked how was the stay and I couldn't be bothered. I knew I would be writing a review.

  • Stayed: November 2013, traveled with family
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1  Thank Ali N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BreakFree on Collins

Address: 233 Collins St | Level 6, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Kitchenette
Hotel Style:
Ranked #113 of 160 Hotels in Melbourne
Price Range: $92 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BreakFree on Collins 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
When you're staying in the heart of Collins Street you'd expect to pay more, but these self-contained apartments are a steal, fully equipped with everything you need from a dishwasher, stove and oven, broadband internet access and reverse cycle air-conditioning keeping you comfortable no matter what the Melbourne weather is dishing out. BreakFree on Collins features One or Two Bedroom Apartments that are modern and stylish. You'll love the location with free CBD City Circle tram on your doorstep, designer outlets, heritage buildings and department stores nearby. Go all hip in the intriguing little lanes that Melbourne is famous for or catch a bit of culture at the many art centres and museums. Of course there's sport, the Rod Laver Arena hosts the Australian Open, the AFL Grand Final is held at the MCG or you can catch a game at Docklands Stadium, then head on over to Fitzroy and Acland Streets St Kilda to get amongst the funky and colourful mix of restaurants, people and places. ... more   less 
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Also Known As:
Darling Towers On Collins Hotel Melbourne
Darling Hotel Melbourne
Darling Hotel On Collins

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