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“Fantastic hotel and service”

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Pullman Melbourne Albert Park
Ranked #78 of 161 Hotels in Melbourne
Reviewed March 28, 2010

This was the first time we stayed at the Sebel and it was brilliant. The conciege and front desk were really helpful in suggesting good restaurants, and places to go. Beautiful quiet hotel just out of the main part of the city.

The rooms were really large and beds comfortable and the room service menu was a bit more exciting than you find in most hotels. The front desk organised some massages with Ripple for us and they were great also.

Would definitely stay here again just for the service alone.

  • Stayed: March 2010, traveled as a couple
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Thank suezw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,367 - 1,373 of 1,433 reviews

Reviewed March 21, 2010

Third time lucky, we struck a room that had A/C that worked. Looks like the hotel is due for/ in need of an overhaul.The place is also seriously understaffed.

  • Stayed: March 2010, traveled on business
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1  Thank nicholas3801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2010

I stayed for 2 nights in a 'lakeview' room. It was a suite, which was nice, but cleanliness was poor, with dust covering the window ledge above the bedhead when i stood on the bed to admire the nice view towards the city, and a really poor bathroom which belonged in an 80s motel - cracked tiles, peeling chipboard cupboards, faulty exhaust fan which let in cold air, and grubby sink. Staff at reception couldn't care less about my complaints about the bathroom. Lot's of road noise from Albert Park road, (which lakeview rooms look over too) and some smoke smell presumably from smokers outside the entrance below.

'Restaurant' buffet breakfast (a $25 'upgrade') had mediocre food and pretty vile coffee, and, annoyingly, staff kept clearing my table when i went up for refills.

Mediocre 'health club' with ageing pool.

  • Stayed: December 2009, traveled solo
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Thank ajm045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2010

I have stayed at Sebel Albert Park several times for business trips to Melbourne, most recently for 4 nights in early March. I can only provide praise, the rooms are lovely & spacious, staff are accommodating, friendly & quick to action requests. The views from the rooms over Albert Lake are pretty & relaxing, especially when unwinding after a busy day. Even though it's a few minutes out of the CBD it is easily accessible by tram or taxi, the location is great as it's also only a short taxi or tram ride to St Kilda which is great to visit for dinner or a bit of shopping. A big thank you to the wonderful staff at Sebel Albert Park for providing great service in every aspect.

  • Stayed: March 2010, traveled on business
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Thank lynWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2010

The hotel itself is nice, clean and modern, although it looks like they are forever doing it up/repairing bits etc.

The check in was quick and easy, although I was surprised to see that the hotel seemed severely understaffed. The staff themselves, are courteous, and nice, although they seemed constantly flustered and repeated themselves a couple of times.

The room was fine, spacious and comfortable, but the bathroom was not as clean as one would like. It is a business hotel, so do not expect a bath or other leisurely amenities, it has the basics, and serves a businessman's needs.

The location itself was fine, Albert Park was nice, and it was a pretty walk to the city, otherwise the trams were around the corner, or taxis were a plenty and affordable.

i never ate at the hotel as there were so many great places in the city and surrounding areas to experience, but the menu seemed good, and the dinning room seemed really cool.

If you are staying in melbourne for work, this hotel is perfect, but if it's leisure you are after, I'd find somewhere more attuned to your wants.

  • Stayed: January 2010, traveled as a couple
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Thank crazynaomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed January 29, 2010

  • Stayed: January 2010
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Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 16, 2010

We were booked into this hotel by our airline due when technical difficulties caused Terminal 3 to cancel 48 flights. Anyway, it's alright'ish, though don't expect the perfect view, or a loving atmosphere.

Stayed: December 2009, traveled solo
Thank JonathanW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Melbourne Albert Park

Address: 65 Queens Rd, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Melbourne
#31 Family Hotel in Melbourne
#49 Business Hotel in Melbourne
#73 Luxury Hotel in Melbourne
Price Range: $131 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Melbourne Albert Park 5*
Number of rooms: 169
Official Description (provided by the hotel):
Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more   less 
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Also Known As:
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Sebel Albert Park Hotel Melbourne

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