We recently stayed at the Sebel Park Melbourne, in room 7501. We were very disappointed with our stay. We are not usually people who complain, however we were put in a room RIGHT next door to the elevators. In a normal hotel this would not have been an issue, however the elevators (which continue to run 24 hours) were extremely noisy.
Both my partner and I got less than an hour or two of sleep, as we would just drift off, and the LOUD SCRAPING elevator would continue to wake us up. I could not imagine one person who would stay in this room, and be satisfied with this service.
We also found the staff to be less than friendly, and also they did not give us information on checkout, breakfast or any other hotel services.
I had to ask where we should park the car, and the male told me a car park up the road which when we actually got there at 11.30pm was actually closed, meaning we had to park the block behind the hotel in a loading zone, and walk to the hotel with all our bags at 11.30pm.
Not the service I would expect from such a reputable hotel.
We would never return to the Sebel Albert and would not reccommend ny of our friends of family stay there.
Very Disappointed, and not what anyone would expect from a 4.5 star motel.... save your money and stay somewhere else.
Alicia & Matt
- Official Description (provided by the hotel):
- Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more less
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- Also Known As:
- The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
- The Sebel And Citigate Albert Park Melbourne
- Sebel Albert Park Hotel Melbourne