My husband and I were in Melbourne recently for 4 days. We booked this hotel for a special deal where we got 1 night free. The website and the 4 star rating (which we found out under closer inspection was self rated), as well as the excellent saving, convinced us we would be getting a value for money deal. We could not have been more wrong.
While the staff were always courteous and friendly, the facilities leave much to be desired. The first room we checked into (standard) had mould in the floor of the bathroom, as well as an old analogue television, when the website says every room has a flat screen. Towels were tattered at the edges and the noise from the corridor and the cleaner's store room next door, was annoying. We complained and were moved only to find the new room had more mould than the previous in the bathroom. Thankfully we had a flat screen but the noise was just the same.
In the corridor, we found the cleaner's store room entrance, had been battered by the trolleys which does not leave a good impression with chipped paint on the floor. We also paid for a full buffet breakfast our first morning. The scrambled eggs were dry, as was the sausages and the bacon had more fat than it did meat. There was not much choice for $22.
We are very disappointed with our experience and will not be booking with any Bayview hotel in the future.
- Official Description (provided by the hotel):
- Situated between Melbourne's CBD and St Kilda Beach, Bayview On The Park provides the perfect location to explore all Melbourne has to offer. Melbourne Aquarium, South Yarra shopping district and St Kilda Esplanade are all only a short tram ride away, with the added convenience of onsite car parking (fees apply). Bayview On The Park is just 25.5km from Melbourne International Airport. ... more less
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- Also Known As:
- Bayview On The Park Hotel Melbourne
- Bayview On The Park Melbourne