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Mercure Welcome Melbourne
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Reviews (4,403)
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All reviewsgreat locationthe cocoondavid jonesbourke streetrooms are smallcentral locationthe heart of the citybuffet breakfastvalet parkingwould stay againpublic transportfederation squaretram stopmyeremporiumconciergeeateries
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1,622 - 1,627 of 4,403 reviews
Reviewed May 14, 2014

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi G, Manager at Mercure Welcome Melbourne, responded to this reviewResponded May 18, 2014

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Reviewed May 13, 2014

Once again , our yearly visit of 2 nights before visiting our family at Mt. Martha. Room was ready for us and we were upgraded to a King size accommodation on the 10th floor over looking the new Emporium.This was the week before this store opened. Looking forward to next year to browse thru this new shopping centre. Breakfast was up to their standard and all the staff were very helpful and friendly. Good location in the middle of the CBD. Looking forward to next year now.

  • Stayed: April 2014, traveled as a couple
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Thank 460Sue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi G, General Manager at Mercure Welcome Melbourne, responded to this reviewResponded May 14, 2014

Dear Sue,
Thank you for your positive comments from your recent stay with us!
With the Emporium now open (it looks amazing!!) we look forward to your next visit.......don't leave it for a year however!

Thanks again and kind regards,

John Dickson
General Manager

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Reviewed May 12, 2014

  • Stayed: May 2014, traveled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi G, General Manager at Mercure Welcome Melbourne, responded to this reviewResponded May 14, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 12, 2014

We knew we would be spending limited time in our hotel so we wanted something cost effective. This hotel is in the best location - walk right outside your door to all the shops and cafes. The hotel however is a different story. Our room was so tiny it was ridiculous. It was very clean though. The walls were paper thin and when our neighbour came home at 2am it sounded like they were showering in the room with us. We're not that old but there were a lot of young people coming home at all hours - some boys couldn't find their room and were trying their card in all the doors. It was quite hilarious but this seemed to be the type of hotel it was - cheap and cheerful! Not really for us.

  • Stayed: January 2014, traveled as a couple
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Thank nessams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi G, General Manager at Mercure Welcome Melbourne, responded to this reviewResponded May 14, 2014

Thank you sincerely for your feedback from your stay with us back in January this year.
We are very pleased you found the location of the hotel ideal for your Melbourne visit and agree that you could not be better positioned in the middle of the city.
Apologies that you encountered some noise during what was a very busy period in Melbourne!

You are never too old and we look forward to welcoming you back soon!

Kind regards,
John Dickson
General Manager

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Reviewed May 11, 2014

  • Stayed: May 2014, traveled with friends
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    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi G, Manager at Mercure Welcome Melbourne, responded to this reviewResponded May 12, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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