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“Week-end get away”

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Mercure Welcome Melbourne
Ranked #106 of 161 Hotels in Melbourne
Reviewed November 14, 2013

Great package for the week-end including breakfast, later check-out & meal voucher. Very friendly staff on arrival & check-in. Rooms very clean. Central position in Melbourne for shopping, eating & entertainment.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Jenny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded November 17, 2013

Dear Jenny,

It's great to read such a positive feedback such as yours.

We look forward to seeing you again on your next weekend getaway.

Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,841 - 1,847 of 4,364 reviews

Reviewed November 12, 2013 via mobile

The Mecure Welcome is in a great location. The rooms are basic - our room was very dark as our window looked onto a wall. The room was comfortable however and bathrooms actually really nice in comparison. The breakfast was substantial with plenty to choose from.

Stayed: April 2013, traveled as a couple
Thank Laurajayne1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded November 17, 2013

Dear Laurajayne1234,

Thank you for your feedback & delighted to hear that both our room & breakfast selection met your requirements.

We look forward to seeing you back in Melbourne.

Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

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Reviewed November 12, 2013

  • Stayed: November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
Thank Giovanni C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded November 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 10, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Sara H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded November 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 10, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank HayloFX
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded November 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 10, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Michael_and_Sally
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded November 10, 2013

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Reviewed November 9, 2013

The Mercure Welcome had me a little unsure about how to review...

The place had a great feel about it and the staff were fantastic, but the room itself... Well it was more than a little 'tired'. The bathroom was in dire need of a renovation as was much of the physical room.

With all of that said, the bed was fantastic and we slept fantastically, and despite the obvious need for major renovations we were quite comfortable and felt at home for the duration of our stay - we even extended a day.

In the hotels defence too, it did look like there was a bit of renovation work going in in some parts of the hotel, so there is a good chance we had been put in a pre-renovation room.

The location and service were first class, and we will certainly return to see what the renovations bring.

  • Stayed: October 2013, traveled as a couple
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Thank FiverACT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded November 10, 2013

Dear FiverACT,

Thank you for your review, We love receiving honest & fair feedback from Top Contributors such as yourself.

Indeed, we are in process of refurbishing the rooms & also the entrance of the hotel from Lt Bourke St. They are being done in stages.

Delighted to hear that you found our location & service are first class.

WE look forward to welcoming you back in the future.

Kind regards, Alex Mihardja, Operational Project Manager

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Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #106 of 161 Hotels in Melbourne
Price Range: $87 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Official Description (provided by the hotel):
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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